On Wed, Feb 16, 2000 at 01:12:08PM -0800, Jeremy Blackman wrote:
> A Listserv list I help run has recently had problems where it
> seems to simply selectively ignore unsubscribe commands, unless issued by
> a listowner. Simply telling users 'unsubscribe yourself' when it doesn't
> seem to work is not a good solution. :/
I tell them "Hmm, I don't know for sure what might be happening. How about
you try again but cc: me on the message you send to majordomo, and if you get
something back, send me a copy of that too."
At least three-quarters of the folks I ask to do this manage to remove
themselves with no problems within 24 hours -- maybe the prospect of a human
seeing what they're trying inspires them to actually read the documentation at
that point. (Every post to every one of my lists includes a pointer to
detailed list use instructions, including a "What To Do When The List Commands
Don't Seem To Work" section.)
--
Lazlo Nibble - [EMAIL PROTECTED] - http://www.studio-nibble.com
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Everybody's doing weblogs and I conform! http://www.studio-nibble.com/weblog
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