At 9:56 AM -0800 2/17/2000, Cyndi Norman wrote:
>Note: directions are at the bottom of every post. Along with the website
>url (with directions written up differently in case some people can read
>that better) and my personal address where people can ask me for help. Do
>they use these tools? No!
I've found that doing this on my lists has taken the problem down to
almost zero. Not 100% zero, but it's very, very rare. I also have
some filters that reject obvious administrivia, and nudge them in the
right direction. The number of people who will work to find a way
around the filters to get in a "get me off the list" message ANYWAY
is basically zero.
One quick question here -- are the users trying to get off digest
users? And are your unsubscribe instructions in the header or footer
of the digest? I put my unsub info in the footer on individual
messages, but moved them to the header of digests, because users
tended to not scroll to the end of digests, so they never saw them.
>These subscribers respond to random posts and say "take me off this list"
>while quoting the entire message they used for their reply.
And my system traps them unposted and sends them a nice note on how
to do it correctly. They have to find a way to say "get me off the
list" that won't be trapped by the filter. Usually, they'll take the
hint and either do it themselves, or write the list mom rather than
keep rtrying to rewrite their message to get around the filter. VERY
occasionally someone will do that, but the users then go in and, um,
self-police the guy...
--
Chuq Von Rospach - Plaidworks Consulting (mailto:[EMAIL PROTECTED])
Apple Mail List Gnome (mailto:[EMAIL PROTECTED])
And they sit at the bar and put bread in my jar
and say 'Man, what are you doing here?'"
