On Tue, Jul 11, 2000 at 10:29:35AM -0700, Cyndi Norman wrote:
> [...] I consider it AOL's problem, not Best's.

I concur.  And while I can't pinpoint it at the moment (partially
a lack of access and partially a lack of time) I'm pretty sure
that munging the 'Subject' line violates the relevant RFC(s).
(I'll check that as soon as I get a chance.)

IMHO, it's just another example of incompetent and irresponsible behavior
from AOL.  From the time that "The September that never ended" started,
AOL has repeatedly failed to comply not only with Internet standards,
but with long-standing Internet practice, and to even attempt to address
the concerns of the Internet community vis-a-vis its actions.  Yes, every
now and then a reasonably clueful and responsible AOL person is seen
here, or on Spam-L, or in other forums; and sometimes those people certainly
seem to be making every effort to Do The Right Thing.  But for the most
part, what we get is spin control from AOL's official spokesdroids *after*
the latest AOL "enhancement" begins to break things which have operated
just fine for many years.

This is hardly what I would expect from an organization which has
repeatedly claimed to be "the" premier online service.  I would expect
such an entity to be scrupulously careful about the impact of its
service on the entire Internet, and to openly discuss planned changes
in the public forums prior to their implementation.  Further, I would
expect such an entity to provide technological leadership and assist
in setting the direction for the growth and improvement of the 'net
as a whole, in cooperation with other organizations and individuals.

I'm not holding my breath.

---Rsk
Rich Kulawiec
[EMAIL PROTECTED]



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