>If you wanted to extol the virtues of someone else's book for which you
>had no vested interest, then I for one would find that valuable and
>meritorious for the subscribers and especially credible since you are
>an author of Internet books, yourself.
Good idea. Anyone who hasn't seen Alan Schwartz's "Managing Mailing Lists"
(published by O'Reilly), should take a look. He covers Majordomo, LISTSERV,
ListProc, and SmartList lists in great detail. He doesn't cover web-based
lists like eGroups/Yahoo and Topica, and he doesn't talk about the social
side of list management. But the technical content is awesome --there's
detailed information about installing list software, creating lists, and
configuring them. There's more info at
<http://www.oreilly.com/catalog/mailing/>.
Amy Jo Kim's book, "Community Building on the Web," doesn't have a lot
about mailing lists per se, but her coverage of community management
applies to mailing lists as well as to Web-based communities. She talks
about recruiting, training, and empowering community managers, etiquette,
events, rituals, and creating subgroups, all of which can be translated
into a mailing list context. Since I manage individual lists and a ListProc
site (as a volunteer) for a non-profit, I didn't identify with the stuff
about building big Web-based community sites. But I want to reread the
parts about recruiting, training, and managing list managers, because it's
an important topic for organizations that run a lot of lists (like many
colleges and universities). The book is described at
<http://www.peachpit.com/books/catalog/87484.html>.
Margy Levine Young <[EMAIL PROTECTED]>
Coauthor of "The Internet For Dummies" <http://net.gurus.com> and "Poor
Richard's Building Online Communities" <http://www.topfloor.com>. Looking
for kids' videos? Check out <http://www.greattapes.com>
