I am new to this list so excuse me for interjecting, but I run a 
number of small mailing lists with a total of about 3000 subscribers. 
One of the lists is pretty high traffic with as many as 300 to 500 
messages a day during September and October.

I have been dealing with the HTML problem for a couple of years now. 
I find that HTML causes problems for some user's email clients, it 
causes problems for digest readers, problems in that it can carry 
viruses, and problems for my archives. I am sure I am preaching to 
the choir here.

A couple of years ago, I wrote an AppleScript to just bounce HTML 
formatted messages with instructions on how to turn HTML off in 
Outlook Express. This has pretty much solved my problem and my users 
love it this way. A month ago, I upgraded my system and had trouble 
with the script for a few weeks and I got numerous complaints that it 
was not rejecting HTML messages any more. Thank heavens I found the 
problem.

I started getting reports of AOL 6.0 problems a week or two ago and 
had the AOL users contact AOL support. I got this response back from 
one of my users:

      "I spoke again to the aohell tech support people. They have
      admitted it is a problem with there software and will fix
      the problem in a few weeks when they update the software.
      I guess in the meantime my best bet is to get a hotmail
      account."

And other users reported that AOL recommended that they switch back 
to 5.0 for a few weeks till the problem was fixed and a patch was 
available.

I have read many of the archive posts on this topic, and while I 
agree that AOL is an 800 Pound Gorilla, you also must remember that 
they have an 8000 Pound User Base, and even if 1 percent of them 
complain, the 800 Pound Gorilla gets a big headache.

As to Chuq's argument that my users will find it onerous and move to 
another mailing list, I have not found this to be the case. My lists 
are growing steadily every year and people seem to like the way I run 
my lists.

I do have one list that gets business correspondence. I exclude that 
list from the HTMLreject filter since messages to that list can come 
from anywhere and the 5 people on that list can handle the HTML. But 
that is just a matter of setting your filter to allow what you want 
in and disallow what you do not. -Chuck-
-- 
__________________________________________________________________________
Chuck Rice                                     <mailto:[EMAIL PROTECTED]>
<http://www.wildrice.com/>




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