On Sunday, May 27, 2001, at 11:18 PM, Norbert Bollow wrote:

>> on my list, but virtually every zubscriber I have whose been on the 
>> list
>> less than 6 years has learned the habit of always using their
>> Reply-To-All feature.
>
> How can you be so sure of this?

The way I do it is by talking (and listening) to my users. The survey is 
a wonderful tool for finding out what the list thinks, as opposed to 
what the noisy people tell you they want... It's a lot more useful than 
guessing, but also a lot more work...




--
Chuq Von Rospach, Internet Gnome <http://www.chuqui.com>
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Yes, yes, I've finally finished my home page. Lucky you.

"He doesn't have ulcers, but he's a carrier."


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