On 26 Jul 01, at 7:52, larry lunt wrote:
> I have a 220 person list. I have one member who never receives a message. He
> did receive the automated welcome message in the beginning. I'm sure he is
> subscribed. it is a major domo list.
What I'd do first is check the server's mail logs to confirm that it
is trying to send email to him.
> Any ideas on what the problem might be? He uses "Outlook".
There are a lot of reasons --- in the interim someone may have
interposed a 'spam filter' that is [erroneously] nailing your list,
or he could have a mailbox-routing problem and the mail is ending up
in some mailbox that he never checks [or can't check] any more...
Who can tell? I think a critical first-step is to verify that your
system is attempting to *deliver* the message to him. It could be
just a broken mail address, but due to a misconfigure of his server
the error message is going back to the author rather than to you [and
so you can't see the bounces]
Once you've verified that you are actually attempting to deliver a
message on his behalf [and you'll see "sent" in your mailer log to
demonstrate conclusively that *some* server has accepted email for
the person], you can go the next step and check with the 'postmaster'
at the next mail-handler in the pipe [the one to which you passed the
message] --- give the postmaster the details of the handoff and the
message ID and ask the postmaster "what did YOUR system do with this
message". Eventually you'll find out where the mail is ending up or
which server is bouncing it [and to where].
/Bernie\
--
Bernie Cosell Fantasy Farm Fibers
mailto:[EMAIL PROTECTED] Pearisburg, VA
--> Too many people, too few sheep <--
