Ruby <[EMAIL PROTECTED]> wrote:
> I too, have a 200+ member list.
> Most AOL members can READ but not respond.
>
> Any suggestions so that i can fix them ?
>
> Thanks !
> Ruby
>
> p.s. I have already sent them all the info y'all
> posted before on how to set their mail to plain text.
> They all think i am doing something wrong.
In my experience you can lecture and educate AOL members on the plain text
thing until you're blue in the face and the problem won't go away, because
new people are always arriving and users in general aren't "techy" enough
to dodge the considerable roadblocks AOL throws nowadays.
The only solution that works over the long haul is to filter postings
through a 'demime' stage if you have sufficient control over your list
hosting to allow this. Demime is a perl script that can be placed in an
alias 'pipe' - it strips out attachments and renders even HTML-only
messages into plain text. Its latest version is always available at
http://scifi.squawk.com/demime.html
and, oh yeah, it protects your lists from these attached-file worms that
have been going around lately.
In the interests of full disclosure I should point out that I am a well
known user-coddler and envelope-munger around here. There is an opposing
school of thought that believes that "every byte is sacred" and that filter
stages are sacrilege, AND that users ought to be expected to jump through
any damn technical hoop in the book or fuggem, they're unworthy -- and you
may hear from these folks too.
