let's start with this first...
1. What database is this? Oracle, MS SQL, My SQL, MS Access or what?
For what you said I assume MS SQL Server
2. Can you send me a copy of just the script?
3. Is this the only script having the error?
I will do the best I can to help you. I used to live in the Dallas/Fort
Worth Area so it will have to all be done remotely. If worse came to worse
and I feel I can help maybe they could fly me in.... although from what you
said so far the dba guy you spoke to is trying to find the problem and not
sure what the exact problem is.
I hope I can help you.
Nathan
----- Original Message -----
From: "PJ Gaenir" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 20, 2003 10:05 PM
Subject: Server Error Help
> Hi Isaac,
>
> Thanks for the offer. I'm not getting dfwcfug messages and
> email is suppressed on the archives I've been using so I had to
> dig to find your email address. Had one fellow offer but never
> heard back from him even to acknowledge my email, so I'm
> pleading with you. ;-)
>
> My primary problem at the moment is a CF script that hasn't been
> touched in over a year, which I paid a CF guru real$ to review for
> speed and accuracy over a year ago, which has worked fine until
> now--now it is throwing errors like crazy. Or maybe it always did
> and I just never knew till now. (?!)
>
> To troubleshoot, my server guy (a nice guy) sent me info and it's
> like, it could be in Etruscan--I don't know where the program is
> he's referring to, how to start it, or do any of what he asks. Nor
> do I understand how testing something alone locally would
> replicate an error that seems to infer there are multiple CF
> requests hitting the db at once and that's the problem.
>
> First the error code, then the instructions I was given for
> troubleshooting that I don't understand how to implement:
>
> Error: -------------------------------------------------
>
> ODBC Error Code = 40001 (Serialization failure)
> [Microsoft][ODBC SQL Server Driver][SQL Server]Your transaction
> (process ID #14) was deadlocked with another process and has
> been chosen as the deadlock victim. Rerun your transaction.
>
> --------------------------------------------------------------
>
> Suggestion:
>
> The error indicates that some deadlocks occur in your application.
> You should capture more information to determine what caused
> the problem. You can start these tools to gather information, try
> to reproduce the problem, strop the traces until you see the error
> and analyze the results. Please turn on the trace flags 1204, 3605
> and 3604 on SQL Server 2000. The flag 1204 will record the
> deadlock details. The flag 3604 will display the result to the
> screen. The flag 3605 will write the result to the error log files. So
> you also can view the SQL Server error log to find the deadlock
> information there.
>
> 1. Start the Profiler trace
> 2. Start the block script
> 3. Sqldiag.txt report
> 4. PerfMon with the following objects:
> a. SQL Server (all)
> b. Process
> c. PhysicalDisk
> 5. DBCC TRACEON (1204, 3605, 3604)
>
> For more information, please refer to the following KB articles
> Q271509 INF: How to Monitor SQL Server 2000 Blocking
> (http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;Q271509 ) and Q298475 INF: Information Needed to
> Successfully Troubleshoot Application
> (http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;Q298475 ).
>
> --------------------------------------------------------------
>
> My questions are things like, what program, what's a profiler
> trace and how do I start it, what does ANY of that mean, etc. I'm
> a project manager, not a real programmer, but hoping to be able
> to hire a "real" cf coder here in a year to replace me, god knows
> the company needs it lol, just waiting on $. Setting up a remote
> connection to my db is about as rocket science as I've gotten in
> sql server.
>
> Beyond the above, I have a variety of other small(?) complaints
> I've started to get recently, like a super short query "timing out"
> once in a great while, or the server mysteriously slowing way
> down once in a great while--none easily trackable. But I'm willing
> to donate my measly bucks to getting things solved if I can find
> experts willing to help on such piecemeal things!
>
> Best regards,
> Palyne
> [EMAIL PROTECTED]
>
>
> ---
> [This E-mail scanned for viruses by Declude Virus]
>
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