*This message was transferred with a trial version of CommuniGate(tm) Pro* I have a rack at The Planet and have had no troubles what so ever. All they provide me is the connectivity, nothing else. So I don�t depend on them for any other services or server management. I have not experienced any outages at all. The staff has been very knowledgeable whenever I have needed any help. That�s my two cents.
Dave On 11/7/04 10:45 PM, "Daniel Elmore" <[EMAIL PROTECTED]> wrote: > *This message was transferred with a trial version of CommuniGate(tm) Pro* > We have several servers at the Planet and while they have a great set of > backbone providers and good rates, their staff is very amateur. > > <rant> > Once they had me on the same switch as a customer that was running a network > traffic analyzer that was causing packet loss to my box. The lady on tech > support that night tried to tell me my IPSec settings where incorrect, after > questioning her I found that she knew nothing about IPsec and was just doing > "routine connectivity checks" on me. After a few hours they finally called > in a network admin to sniff one of their routers and located the problem > customer. > </rant> > > They have twice issued me IP's and then took them back. No fun when you have > to wait for DNS to propagate again. > > My experience with their accounting department leads me to believe they keep > all their customer accounts on note cards in shoe boxes. > > Their routers do seem to have problems with network spikes, boxes go down > for 2 to 3 minutes randomly usually once a week. > > I'm sure all hosts have their problems, these are just the ones I've > experienced, I'm actually a fairly happy customer. > > - Daniel Elmore > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > Of Jake > Sent: Sunday, November 07, 2004 8:52 PM > To: [EMAIL PROTECTED] > Subject: Re: CI Host > > Wow.... so much for the Planet! > > But definitely sound like CIhost is out! > > Jake > > Jacob Cameron wrote: > >> Thanks Jake, >> The Planet has been down 6 times in the last two weeks. They say >> it's their provider, but say they have 18 connections coming in and tracert >> says it's their routers with the problems. Today they were up and down > from >> 3-6 today, even theplanet.com. Only twice has been during business hours >> and less than an hour, but anything over 10 minutes makes my phone lines >> light up. >> My clients have started to complain. The Planet closed my tickets >> requesting an explanation with no explanation. They have double billed me >> in the past, among other customer service problems. I've reached my point >> of frustration with them and I am thinking of moving my servers. >> Now I just have to find someone who doesn't go down! Thanks for the >> advice, I'll move on and check out colo4dallas.com. I currently pay around >> $700 a month for bandwidth and space, I expect a little quality for my >> money, silly me. >> >> Jacob >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf >> Of Jake >> Sent: Sunday, November 07, 2004 7:41 PM >> To: [EMAIL PROTECTED] >> Subject: Re: CI Host >> >> A buddy of mine just moved off of them... they shut down his account three >> times with "abuse" as the reason. That one word explanation was he could > get >> out of them, and they never notified him of any problems. He was also > having >> regular (but not frequent) outages to the facility itself without >> notification. >> >> All in all, I'd say look elsewhere. I've heard good things about The Planet >> lately. >> >> Jake >> >> Jacob Cameron wrote: >> >> >> >>> Has anyone out there used CI-Host for co-lo? >>> >>> I'm looking at good or bad experiences to help decide if I want to >>> move some servers to them. >>> >>> Thanks, >>> >>> Jacob >>> >>> Jacob Cameron >>> Blue Lantern, Inc. >>> (972) 226-9595 >>> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >>> _http://www.blue-lantern.com_ <http://www.blue-lantern.com/> >>> >>> >>> >>> >> >> >> ---------------------------------------------------------- >> To post, send email to [EMAIL PROTECTED] >> To unsubscribe: >> http://www.dfwcfug.org/form_MemberUnsubscribe.cfm >> To subscribe: >> http://www.dfwcfug.org/form_MemberRegistration.cfm >> >> >> >> >> ---------------------------------------------------------- >> To post, send email to [EMAIL PROTECTED] >> To unsubscribe: >> http://www.dfwcfug.org/form_MemberUnsubscribe.cfm >> To subscribe: >> http://www.dfwcfug.org/form_MemberRegistration.cfm >> >> >> >> >> >> > > ---------------------------------------------------------- > To post, send email to [EMAIL PROTECTED] > To unsubscribe: > http://www.dfwcfug.org/form_MemberUnsubscribe.cfm > To subscribe: > http://www.dfwcfug.org/form_MemberRegistration.cfm > > > > ---------------------------------------------------------- > To post, send email to [EMAIL PROTECTED] > To unsubscribe: > http://www.dfwcfug.org/form_MemberUnsubscribe.cfm > To subscribe: > http://www.dfwcfug.org/form_MemberRegistration.cfm > > -- C: Zanzeta, Inc. N: Dave Livingston T: Chief Information Officer P: 469.688.4872 F: 214.292.8578 E: [EMAIL PROTECTED] -- ---------------------------------------------------------- To post, send email to [EMAIL PROTECTED] To unsubscribe: http://www.dfwcfug.org/form_MemberUnsubscribe.cfm To subscribe: http://www.dfwcfug.org/form_MemberRegistration.cfm
