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>Subject: Letter to ICANN from Office of Advocacy of SMA on lack of procedure
>
>[Following is a letter to ICANN from the Office of Advocacy of the U.S.
>government Small Business Administration about the fact that ICANN's
>procedures deny users any way to participate in their processes.
>The concern here was particularly with the interests of small businesses,
>but the concerns raised refer to all users, including the home user,
>the hobbyists, the library users, those using the Internet for school
>or university studies, etc.It is interesting that U.S. this government
>office has taken on the hard challenge to inform ICANN that there
>is a problem with what they are doing and that the Dept of Commerce
>contract they have obligates them to do something very different
>from their current activities. Also the letter points out, in 
>a helpful way, that ICANN's board has been quick to try to remove
>from their bylaws any mechanisms that the public may have to
>participate in their processes. The problem I see with this
>letter is that the process of allowing comments doesn't have
>any way to effectively change the fact that ICANN has been created
>to exclude the public from any of its processes and to hand
>power and property that is public over to a private
>and nonaccountable entity in a way that is unprecedented. Still
>the letter is important so I am including the whole letter in
>this post. It is online.-r]
>
>   
>                            Office of Advocacy 
>   
>   
>   October 27, 1999
>       Ms. Esther Dyson
>       Internet Corporation for Assigned Names and Numbers
>       4676 Admiralty Way
>       Suite 330
>       Marina Del Ray, CA 90232
>       
>     Re: Request for a Procedural Policy
>       Dear Ms. Dyson:
>       Introduction
>       The Office of Advocacy, U.S. Small Business Administration,
>       ("Advocacy") submits this letter to request that the Internet
>       Corporation for Assigned Names and Numbers ("ICANN") adopt and
>       publish a policy statement on major issues that affect domain name
>       holders. ICANN has not issued a formal policy statement on such
>       crucial matters as notice and comment, openness, and transparency.
>       Procedural questions have arisen at almost every stage of
>       ICANN&#146;s activities throughout its existence and are
>       undermining the consensus needed for ICANN to operate effectively.
>       Furthermore, Advocacy believes that procedural policies are
>       mandated by ICANN&#146;s Memorandum of Understanding with the U.S.
>       Department of Commerce ("DoC" or "Commerce Department") and
>       through ICANN&#146;s Bylaws for the Interim Board.
>       Advocacy recommends that ICANN open a proceeding at its Los
>       Angeles meeting in early November to solicit proposals and
>       submissions on possible procedural policies. After receiving
>       submissions, ICANN should issue a proposed procedural policy for
>       public comment and then adopt a policy that incorporates the
>       comments received. This process for drafting a policy should allow
>       sufficient time for public input on all matters affecting material
>       interests.
>       Also, ICANN should base its procedural policy on the
>       Administrative Procedure Act. Regulatory actions by the Commerce
>       Department are subject to the APA. Because of ICANN&#146;s close
>       and particular relationship with the DoC, any procedural policy
>       should be based on the APA and incorporate the same duties and
>       protections.
>       Finally, a little over two weeks ago ICANN proposed amendments to
>       its Bylaws and allowed 14 days for comment. These amendments would
>       remove the only meaningful section in the Bylaws that deal with
>       transparency and procedures. In that section&#146;s place, ICANN
>       is proposing a vapid sentence that essentially removes all
>       openness and transparency requirements on ICANN. Advocacy
>       considers this proposal and the insufficient notice and comment
>       period all the more evidence that a procedural policy is needed
>       and needed now.
>       Background
>       The United States Congress established the Office of Advocacy in
>       1976 by Pub. L. No. 94-305, codified as amended at 15 U.S.C. ��
>       634(a)-(g), 637, to represent the views and interests of small
>       business within the U. S. federal government. Its statutory duties
>       include serving as a focal point for concerns regarding the
>       government&#146;s policies as they affect small business,
>       developing proposals for changes in U.S. Federal agencies&#146;
>       policies, and communicating these proposals to the agencies. 15
>       U.S.C. � 634(c)(1)-(4).
>       Small businesses are a crucial element of the U.S. economy and the
>       Internet. In 1998, there were 23 million small businesses in the
>       United States, which represent more than 99 percent of all
>       businesses in this country. Small businesses employ 52 percent of
>       private workers and employ 38 percent of private workers in
>       high-tech occupations. Virtually all of the net new jobs created
>       in the United States in the past few years were created by small
>       businesses.
>       Small businesses use of the Internet is rapidly expanding. In the
>       past two years, small businesses with access to the Internet have
>       doubled from 21.5 percent to 41.2 percent. Thirty-five percent of
>       small businesses maintain a Web site and one in three maintain
>       business transactions through their site. Any policy that
>       detrimentally affects the ability of these small businesses to use
>       the Internet would have a significant impact on this nation&#146;s
>       economy and limit the effectiveness of the Internet as a tool of
>       business, commerce, and communication.
>       
>    1. Current Procedural Difficulties
>       
>   ICANN has been troubled from the beginning with questions about
>   procedure and process. Commenters have repeatedly raised questions
>   about ICANN&#146;s openness, accountability, and transparency,
>   particularly since ICANN&#146;s actions in Singapore to adopt specific
>   language for the registrar accreditation despite serious objections.
>   Advocacy believes that these procedural concerns are legitimate, and,
>   to the extent they are being ignored, de facto barriers are being
>   erected to meaningful participation of small businesses and
>   individuals in the ICANN decision-making process. Advocacy has broken
>   these procedural concerns down into four different issue areas.
>   
>     a. Notice to the General Public Insufficient
>     
>   Many of ICANN&#146;s notice deadlines are too short for small
>   businesses and individuals to respond in a timely and informative
>   manner. Far-reaching policy thus far has been adopted after very brief
>   comment periods &#150; which can be as short as a week. These brief
>   comment periods were particularly noticeable at ICANN&#146;s latest
>   public meeting in Santiago. For example: a proposal to lengthen the
>   term of the initial at-large directors was posted August 18 with
>   comment due by August 26; the staff report on at-large membership was
>   posted August 11 with any comments due by August 26; bylaw amendments
>   were posted September 16 and the deadline for public comment was Sept
>   27; comments on the Uniform Dispute Resolution Policy was posted on
>   September 29 and was due on October 13, comments for another set of
>   Bylaw amendments were posted October 8 with comments due on October
>   22, and just last week on October 21 ICANN posted a draft charter for
>   the Ad Hoc Working Group on Convergence with comments due before the
>   meeting on November 2 - 4.
>   
>   Furthermore, it is difficult for small businesses to monitor all of
>   ICANN&#146;s activities as they are posted on several different Web
>   pages without any organization or central list. In order to keep
>   appraised of all the different actions and activities of ICANN, the
>   Domain Name Supporting Organizations, and the constituency groups, an
>   interested party must visit on a daily basis: icann.org, dnso.org,
>   ipcc-meetings.com, www.ncdnhc.org, and bcdnso.org. Often times, these
>   sites are poorly organized and notices of important actions are hard
>   to find unless you are intimately familiar with the layout.
>   
>     b. Handling of Comments Problematic
>     
>   Procedural difficulties also extend to ICANN&#146;s handling of
>   comments after they are received, including the posting of comments
>   and consideration of comments. Comment posting is an important step in
>   the overall process as it allows participants to view other
>   submissions and to respond to them. The current organization of posted
>   comments is jumbled and difficult to follow. The listings provide
>   sparse information and that does not facilitate quick review of
>   comments. Also, comments from several different proceedings are merged
>   together into a single list, adding to the confusion.
>   
>   On a related note, ICANN does not have any means of recognizing
>   receipt of comments, as Advocacy discovered when its comments
>   regarding the UDRP, which were filed on time, were not posted on
>   ICANN&#146;s Web page. Upon further inquiry, Advocacy learned that
>   ICANN had no record of the comments, even though Advocacy&#146;s
>   e-mail program said that the comments had been sent and the office
>   received no notification that the e-mail was not delivered.
>   
>     c. Scope of Authority Questioned
>     
>   Industry representatives, consumer advocates, and members of the U.S.
>   Congress have questioned ICANN&#146;s scope of authority. Questions of
>   authority have arisen during the adoption of the UDRP, the
>   consideration of the proposed $1 fee on all domain name registrants,
>   ICANN&#146;s ability to enforce a definition of a "famous trade mark",
>   and ICANN&#146;s ability to impose contracts upon all domain name
>   registrants enabling them to take away the domain name at any time.
>   These questions of authority and legitimacy are especially
>   troublesome, because they are beginning to undermine the validity of
>   ICANN&#146;s proceedings and eroding support for its efforts. It is
>   imperative that boundaries be drawn on ICANN&#146;s authority so that
>   its ability to strike a consensus is not impugned.
>   
>     d. Openness and Transparency Concerns 
>     
>   Participants also have raised concerns about ICANN&#146;s
>   consideration of comments once they are received. Because ICANN does
>   not address comments directly nor refer to them in its decision-making
>   process, many commenters believe that their comments were not given
>   adequate consideration or were ignored out of hand. Regardless of the
>   veracity of this claim, ICANN makes no meaningful effort to offer
>   evidence that a process exists to ensure that all comments are
>   considered.
>   
>   Congressman Thomas J. Bliley, chairman of the House Commerce
>   Committee, also brought attention to ICANN&#146;s closed board
>   meetings. While some of the board meetings are now open, most board
>   decisions seem to be made during private meetings with the discussions
>   announced at public board meetings. Other meetings also remain closed,
>   including special committees on IP address convergence and new generic
>   TLDs. Advocacy understands that complete openness and transparency at
>   all levels may not be feasible. However, decisions made at closed
>   closed-door meetings and backroom dealings raise suspicions about
>   ICANN&#146;s fairness &#150; suspicions that are undermining
>   ICANN&#146;s credibility.
>    2. A Procedural Policy Is Necessary and Proper
>       
>   ICANN needs to adopt a written and enforceable procedural policy. It
>   is not just a good thing to do; it is essential. Advocacy believes
>   that ICANN&#146;s Bylaws for the Interim Board and the Memorandum of
>   Understanding ("MoU") with the Commerce Department require it to adopt
>   such a policy. Furthermore, a definite policy will further
>   ICANN&#146;s goal of consensus. Without a definite policy, ICANN will
>   continue to be hounded by questions of procedure, openness, and
>   transparency, which will cast doubts on it&#146;s ability to perform
>   the tasks assigned to it by the Department of Commerce.
>   
>     a. A Procedural Policy Is Required by ICANN&#146;s Authority
>     
>   Advocacy is of the opinion that ICANN is required to create a
>   procedural policy by its authoritative documents. Both the Memorandum
>   of Understanding and ICANN&#146;s Bylaws for the Interim Board require
>   the organization to develop and adopt procedural policies that will
>   ensure openness and transparency.
>   
>   The Memorandum of Understanding was intended to "promote the design,
>   development and testing of mechanisms to solicit public input . . .
>   into a private-sector decision making process." Section II.C.4. The
>   MoU also directed ICANN to create a private-sector management system
>   that reflects a bottom-up management, Section II.C.3. Both parties are
>   to design, develop, and test procedures, Section II.B. V.A.1, and to
>   manage the functions listed in the MoU in a transparent,
>   non-arbitrary, and reasonable manner. DoC will provide expertise and
>   advice on methods and administrative procedures for conducting open,
>   public proceedings concerning policies and procedures, Section V.B.2.
>   
>   ICANN&#146;s Bylaws, before the recently proposed amendments, echo the
>   MoU&#146;s emphasis on process. An entire article is dedicated to
>   transparency and procedures. Advocacy finds the language of the first
>   section, which has been targeted for deletion, particularly
>   compelling:
>   
>     ICANN shall operate to the maximum extent feasible in an open and
>     transparent manner and consistent with procedures designed to
>     ensure fairness. In addition to the specific procedures set forth
>     in these Bylaws, the Initial Board shall investigate the
>     development of additional transparency policies and transparency
>     procedures designed to provide information about, and enhance the
>     ability of interested persons to provide input to, the Board and
>     Supporting Organizations. Any such additional transparency policies
>     and procedures shall be widely publicized by the Board in draft
>     form, both within the Supporting Organizations and on a
>     publicly-accessible Internet World Wide Web site maintained by the
>     Corporation (the "Web Site"). Any such additional transparency
>     policies and procedures may be adopted only after a process of
>     receiving and evaluating comments and suggestions has been
>     established by the Board, and after due consideration of any
>     comments or suggestions received by the Board.
>     Article III, Section 1
>     
>   This language clearly and specifically directs ICANN to initiate and
>   adopt a procedural process that facilitates meaningful public
>   involvement. It provides a functional roadmap as to how ICANN should
>   conduct itself while adopting a procedural process. Advocacy is
>   gravely concerned by ICANN&#146;s recent proposal to strike this
>   provision. This section is the only meaningful section in the Bylaws
>   on transparency and openness, and ICANN is suggesting it be deleted,
>   only allowing a 14-day comment period and scheduling the decision for
>   a telephone meeting shortly thereafter. This entire process leads
>   Advocacy to the conclusion that ICANN has already made its
>   determination and has no intention of addressing, much less responding
>   to, public comment.
>   
>     b. A Procedural Policy Is Necessary for Consensus
>     
>   Separate and apart from the procedural requirements of the Bylaws and
>   the MoU, a process is necessary to reach the consensus necessary for
>   ICANN to function. To arrive at a consensus, ICANN will need
>   participation from industry, government, and Internet users. If people
>   feel their participation is acknowledged and considered, they will be
>   more willing to accept the decisions of ICANN. Many parties that wish
>   to contribute to the ICANN process are not large corporations,
>   individuals with flexible schedules, or English-speakers. A procedural
>   policy will assist all of these people to give their input to ICANN.
>   For example, a procedural policy will allow adequate time for response
>   to ICANN proposals, which will improve comments and encourage
>   participation. It is important for consensus that ICANN be accessible
>   and its procedure is clear and predictable.
>    3. Advocacy Requests that ICANN Initiate a Process to Adopt a
>       Procedural Policy at the November Meeting in Los Angeles 
>       
>   Advocacy requests that ICANN initiate a process, as required by
>   ICANN&#146;s Bylaws for the Interim Board and the MoU with the DoC, to
>   adopt a procedural policy. This process should begin immediately, at
>   ICANN&#146;s meeting in Los Angeles at November 2 - 4. Time is of the
>   essence; ICANN has operated too long already without procedure firmly
>   in place. Therefore, Advocacy proposes the following schedule:
>   
>   At its November meeting, ICANN should request submissions for a
>   procedural policy. It should accept those comments up until two weeks
>   before its first public meeting in 2000. At its first public meeting
>   in 2000, ICANN should issue its own proposal on a policy statement and
>   ask for comments up until two weeks before a second public meeting in
>   2000, scheduled for a time that would allow adequate opportunity for
>   public comment (certainly no less than 60 days). At the second public
>   meeting in 2000, ICANN Board should adopt a specific procedural
>   policy, explaining reasons for its decision and replying to
>   suggestions received during the comment period.
>   
>   Advocacy believes that meetings scheduled to discuss these issues
>   should allow sufficient time for adequate comment. A thorough and
>   deliberative process is necessary to consider a procedural policy that
>   will affect every action ICANN takes and impact every participant to
>   the ICANN process.
>   
>   At this time Advocacy only makes this one recommendation to ICANN on
>   the specifics of a procedural policy. ICANN should model its
>   procedural process after the APA. DoC is subject to the APA and
>   because of the relationship between ICANN and DoC, Advocacy believes
>   that it is necessary and appropriate to extend it to ICANN as well.
>   The APA has been tested and proven as a "checks-and-balances" process
>   that protects the rights of parties while giving those parties a
>   meaningful opportunity to participate. Furthermore, DoC is charged
>   under the MoU with providing expertise and advice on methods and
>   administrative procedures. DoC is intimately familiar with the APA and
>   can provide better advice and expertise on a procedural policy that
>   will work for ICANN if it is based on the APA.
>   
>   Advocacy understands that the international nature of ICANN will
>   require that it consider and adopt policies to accommodate
>   international concerns but a policy based on the APA should facilitate
>   that. A full comment period initiated by ICANN will bring these issues
>   to the fore, and ICANN should consider additional procedures to
>   respond to comments. The APA should remain the base line for the
>   policy.
>   
>   Conclusion
>   
>   Small businesses throughout the world have a major interest in how
>   domain names are governed. No one believes the task is easy, but no
>   organization should assume to itself power to govern an international
>   system without meaningful participation by those entities which have a
>   major stake in the issue &#150; not if it wants to remain credible and
>   avoid becoming a target for an international investigation. What
>   Advocacy is recommending here are some first steps for engaging
>   stakeholders in ICANN&#146;s work. To summarize:
>     * ICANN should adopt a procedural policy to address four issues:
>       notice to the general public, handling of comments, scope of
>       authority, and openness and transparency. A procedural policy is
>       required by the ICANN&#146;s MoU with the Commerce Department and
>       by ICANN&#146;s Bylaws for the Interim Board and is necessary for
>       ICANN to reach the consensus it needs to meet its duties under the
>       MoU.
>       
>     * ICANN should start the process of constructing procedural rules at
>       its meeting in November in Los Angeles. Any delay would further
>       exasperate the problem and would undercut ICANN&#146;s ability to
>       fulfill its mandate under the MoU, namely, that ICANN accommodate
>       the broad and diverse interest groups that make up the Internet
>       community.
>       
>     * ICANN should not adopt the proposed amendment that would reduce
>       Article III Section 1 to a single vague sentence, as it runs
>       counter to ICANN&#146;s duty under the MoU. Furthermore, a notice
>       and comment period of 14 days did not allow sufficient time for
>       meaningful public comment. Should ICANN reduce this section as
>       proposed, it will serve as a signal to all interested parties,
>       that ICANN does not consider openness and transparency a condition
>       precedent to fair and informed decision making.
>       
>   Sincerely,
>   
>   /s/ _____________________
>   Jere W. Glover
>   Chief Counsel for Advocacy
>   
>   /s/ _____________________
>   Eric E. Menge
>   Assistant Chief Counsel for Telecommunications
>
>
>
>

--
[EMAIL PROTECTED]                [EMAIL PROTECTED]
"I see you've got yout fist out. Say your peace and get out. Guess
I get the gist of it, but... it's alright. Sorry that you feel that
way. The only thing there is to say is to say: ever silver lining
has a touch of grey" - JG.


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