Contact Jeff Field [EMAIL PROTECTED], from whom I received the following after
calling. I emailed the completed info back to him, and am still awaiting
confirmation of completion (although he did confirm "Your request for a domain name
transfer out has been forwarded.")
Judith Oppenheimer
P.S. I do RespOrg intervention for my consulting clients caught in 800 number hell
all the time, never thought I'd see the day when Registrar intervention
was needed too ...
------------------------------------------------------
Dear Sir/Madam,
Thank you for contacting NameSecure.com with your request to transfer off of our
servers.
If NameSecure.com is your domain name Registrar, then we can complete the transfer
process for you. We will need the
following information provided to us through the current contact e-mail address listed
in the domain name registration order
form:
Domain Name
Primary Server Hostname and IP Address
Secondary Server Hostname and IP Address
New Technical Contact Information
Name (Company)
Address
E-mail Address
Phone Number
Fax Number (optional)
If the above information is not received by the contact e-mail address that
NameSecure.com has listed, then we will need to
receive the new contact e-mail address and the transfer information through a letter,
signed and notarized, via postal mail to:
NameSecure.com
Attn: Transfers
PO BOX 127
Moraga, CA 94556
US
For other Registrars, the process can change often and NameSecure.com is not able to
give a definite procedure for a
particular Registrar. In most cases, it might be a better alternative to contact the
Registrar directly and provide them with the
intended Technical information so that they will be able to properly suggest a way
through the process.
We appreciate having had the opportunity to do business with you!
Thank you,
NameSecure.com
Jeff Williams wrote:
> All,
>
> Well the flim flam continues I see. It is even growing in scope. All
>
> the while the NTIA sits back and ponders?
>
> Regards,
>
> --
> Jeffrey A. Williams
> Spokesman INEGroup (Over 95k members strong!)
> CEO/DIR. Internet Network Eng/SR. Java/CORBA Development Eng.
> Information Network Eng. Group. INEG. INC.
> E-Mail [EMAIL PROTECTED]
> Contact Number: 972-447-1894
> Address: 5 East Kirkwood Blvd. Grapevine Texas 75208
>
> ------------------------------------------------------------
>
> Subject: [IFWP] Competition in all it's glory
> Date: Wed, 19 Jan 2000 21:12:08 -0500 (EST)
> From: [EMAIL PROTECTED] (Richard J. Sexton (At work))
> Reply-To: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
>
> Path:
>ns3.vrx.net!news2.best.com!newsfeed.berkeley.edu!newsfeed.concentric.net!global-news-master
> From: [EMAIL PROTECTED] (Mike Conrad)
> Newsgroups:
>uk.net.web.authoring,alt.anonymous.domains,ne.internet.services,alt.politics.correct,alt.www.authoring.homesite,comp.protocols.tcp-ip.domains
> Subject: Re: www.namesecure.com has CRAPPY CUSTOMER SERVICE!
> Date: 19 Jan 2000 20:37:04 EST
> Organization: Choose Freedom!
> Lines: 55
> Distribution: inet
> Message-ID: <[EMAIL PROTECTED]>
> References: <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> NNTP-Posting-Host: ra1-21.dial.nova.org
> X-Newsreader: Forte Free Agent 1.1/16.230
> Xref: ns3.vrx.net comp.protocols.tcp-ip.domains:9909
>
> Unfortunately, sir, you speak the gospel truth. Even more
> unfortunately, I signed up with namesecure.com via qwho.com before you
> posted your note. I was snookered in by their 'two years for one'
> price for domain registration (still visible at www.qwho.com). They
> billed my credit card immediately and then refused to answer my emails
> to their customer service department.
>
> They are a total disgrace--a money-collecting machine and nothing
> more. I can't even get them to cooperate so I can switch my domain to
> another host (it is "parked" with namesecure, forever I guess).
> Highway robbery.
>
> Not sure what to do besides complain to ICANN about them. As far as
> I'm concerned, they are criminals. And I can refuse the charge on my
> credit card, but then I've lost the domain too.
>
> Mike
>
> On 17 Jan 2000, in message <85vkfp$inl$[EMAIL PROTECTED]> JimSocal
> <[EMAIL PROTECTED]> wrote:
>
> > www.namesecure.com (also qwho.com) has really terrible customer
> > service, and really draconian policies. I wrote them re their strict
> > "NO REFUNDS" policy, and it took them a week to get back to me. Then,
> > just a form letter re-stating the policy.
> >
> > So I wrote them back, sending to all 5 customer service dept's. Out of
> > 5 emails, I got one back, after about a week... Again, it simply stated
> > that they have a no refund policy. I asked them to explain how this
> > coincides with their page stating that they have "Great customer
> > service", that they are a people-oriented company, and so forth... They
> > never even wrote me back...
> >
> > I was going to do web forwarding through them, but now, I won't go
> > near them, and recommend you not go near them either...
> >
> > It is companies like namesecure.com and qwho.com who give doing
> > business on the net a bad name... Good Customer Service? I don't think
> > so! More like NO CUSTOMER SERVICE! More like, "Just give us your money,
> > and shut up!"
> >
> >
> > Sent via Deja.com http://www.deja.com/
> > Before you buy.
>
> --------------------------
>
> Stupidity, alas, is seldom accompanied by humility.
>
> B O Y C O T T ExxonMobil / Intel / Suzuki / Isuzu / China / Canada
--
Judith Oppenheimer, 1 800 The Expert, 212 684-7210
mailto:[EMAIL PROTECTED]
Publisher of ICB Toll Free News: http://icbtollfree.com
Publisher of WhoSells800.com: http://whosells800.com
Moderator TOLLFREE-L: http://www.egroups.com/group/tollfree-l/info.html
President of ICB Consultancy: http://JudithOppenheimer.com: 800 #
Acquisition Management, Lost 800 # Retrieval, Litigation Support,
Regulatory Navigation, Correlating Trademark and Domain Name Issues.
