Re: [IFWP] Re: RegisterFree.Com - ICANN Accredited Registar ????????

[@quasar Internet Solutions, Inc.]

It's entirely possible to successfully have a competitor as client.  I do
it all the time and have for years.  People are shocked sometimes to learn
the level of access I have in some of my competitor's systems...I have
staff access at a few and was given root a couple of times before my
sysadmins would even let me have it on my own systems.  One of them even
gave me their complete client list database.

There's even a buzzword for it now which I used in my predictions of
what's hot for 2000:  outsourcing.

But......There's some criteria that has to be met before it will work.
Trust and responsibility are pretty close to the top of the list.  I know
full well that if I screw up that trust by any of my clients in this kind
of relationship then it's over not just for that client but with any and
all of them in the future. With the right kind of ethics it's amazing how
easy it is to avoid conflict-of-interests and keep everything separated
out.

In last night's situation there are a couple of major things missing, one
of which can still be redeemed:

First, the registerfree and opensrs relationship should have been
disclosed.  I am still wondering why their TOS said the registrations were
being done by Melbourne IT.  

Second, opensrs does need to take some responsibility for what happened.
The bad scripts at the very least were resolving to their servers.
Somebody allowed them to be put there.  A goodly number of my clients are
"web-geeks" and if opensrs heard some of the comments I was getting about
those alone they'd realize that those clients now associate them with what
they saw.  So if they don't take that responsibility and deal with it then
that's the image that will remain with the world.

And then the network problems...HOW could anyone doing any level of
business on the net for any length of time not know that the network and
those scripts mentioned above wouldn't be able to handle something like
this?  I'd even forwarned my clients yesterday afternoon (from way out
here) to expect problems.

And, fess up:  You can blame the NSI Registry all you want but the domains
that returned the *completed registration* response to my clients never
even made it to the opensrs database.

-Dena
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@quasar Internet Solutions, Inc.    ***   "Internet Powered by Experience"
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On Fri, 24 Mar 2000, !Dr. Joe Baptista wrote:

> I don't think you should be processing someone elses dirty laundry.  If
> registerfree can't even get it's act together I hardly see any reason why
> opensrs should get involved.
> 
> If I were your competitor, I would have no problems with setting up a
> dummy company and pu;;ing a stunt on you guys - just like this.  It's fair
> game.
> 
> Also it's misrepresentation, on you part, and it ends up looking bad on
> opensrs.  I expect an icann accredited registrar to have their act
> together.  That's means everything from accounting, registration, tracking
> nameservers and whois.
> 
> Now if they can't do that then I'm not interested in pointing and
> clicking.  This is going to effect opensrs's reputation - I hope you
> understand that.
> 
> It would be prudent to drop them as a client - real fast, and make policy
> against this sort of thing.  Icann accredited registrars are here to
> compete with each other, not be in bed with each other.  This looks bad.
> 
> Regards
> Joe Baptista