Hi, 

first I would do a packet capture on the console, and only capture the sip 
packets, not the rtp packets, this will only amount to a rather small packet 
size and as the SDP and the SIP Invites and ACK are important that's all you 
need to debug. 

We use FreeSWITCH behind pfSense for some our incoming providers and it seems 
to work fine, but I can't tell with certainty because we use virtual 
geographic/premium numbers and if they can not reach our PBX with SIP they 
fallback to one of our PRI lines. 

In your case I would try to debug all the SIP signaling, and then you see if 
they go through and your problem is some Asterisk related stuff or if it hangs 
in pfSense. To be thorough do a tcpdump on the WAN and the LAN interface, so 
you see the incoming packets on the WAN and the outgoing to the PBX and vice 
versa, 

best regards, 
Rai 

----- Original Message -----

From: "Noam Birnbaum" <[email protected]> 
To: [email protected] 
Sent: Martes, 5 de Febrero 2013 23:15:23 
Subject: [pfSense] SIP traffic not forwarding reliably 

Hi folks, 


We have deployed the same configuration to about 3 different sites that are all 
having the same problem. 


They each have an Asterisk-based PBX behind a pfSense router (by Netgate) 
running 2.0.1. [For some reason Netgate hasn't made 2.1 available yet.] 


Fairly frequently, but seemingly unpredictably -- like, a dozen times per day 
-- an incoming call will simply not go through; it'll drop before the caller 
hears a dialtone or anything. I spoke to the SIP trunk provider and they say 
they are sending SIP requests but receiving no response. The PBX itself has no 
record of any SIP requests coming in, which leads me to believe that for some 
reason the pfSense is dropping those incoming SIP requests. 


Port forwarding for SIP and RTP are set up just fine; the majority of calls 
work without trouble. Actually, one symptom seems to be that, after one or two 
calls in a row dropping as I've described, suddenly things will start working 
again and the problem won't be reproducible until it happens again in an hour 
or two. 


I would run a packet capture on the pfSense except that, since the problem is 
intermittent and it's running on an Alix board, I don't have enough disk space 
to save hours and hours of packet captures! 


Any ideas how else to troubleshoot? 


Thanks! 
noam 

Noam Birnbaum 
Mac Daddy 
http://www.maccentricsolutions.com 
877.luv.macs x666 
tweet @noamb 

Tech support —> 877.luv.macs or [email protected] 



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