Le 8 avr. 2013 à 17:16, Jim Pingle <[email protected]> a écrit :

> On 4/8/2013 11:04 AM, Christophe Ségui wrote:
>> yep, i created a bug which ha been immediately closed :
>> 
>> Issue #2937 has been updated by Jim P.
>>      • Status changed from New to Rejected
>> Not enough information here for a legitimate bug report. Please discuss it 
>> on the forum first and if an actual bug is discovered, then it can be 
>> addressed.
>> 
>> 
>> I'll be happy to give any further information but i've to know which one … 
>> i'll stick to J. Alet solution and wait in the dark until the problem turns 
>> solved.
> 
> That's not what he meant by a crash report.
> 
> he meant, in the GUI, after you experience a crash, it will offer to
> submit the crash report to our servers automatically. We need the full
> crash dump (panic message, backtrace, logs, etc) in order to have any
> idea what happened. Without the crash report, we can't determine what
> happened.
> 
> You said "No crash log" in the ticket, that crash log is the information
> we need to diagnose the problem, that's what he was asking for, not a
> bug report.

ok, thanks for the explanation and sorry for my misunderstanding.

> 
> Jim
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-- 
           Christophe Ségui
   Responsable
   informatique
Institut de Mathématiques de Toulouse
Université de Toulouse - CNRS
118 Route de Narbonne
31062 Toulouse Cedex 09

Tel : (+33) 5 61 55 63 78
[email protected]
http://www.math.univ-toulouse.fr

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