You misunderstood completely. I added those items AFTER I started having
problems as a diagnostic to eliminate things people would recommend I
try. The BASE HARDWARE was causing this issue. The replacement UNIT you
sent me IS FINE and i'm thankful for reaching a resolution and the old
unit is being shipped back. I was just commenting I have had to replace
two other units at a DIFFERENT LOCATION, IN THE PAST, for freezing and
the eventual replacement worked fine then as well, another hardware
issue with the actual unmodified device that was a nightmare to diagnose
with no answers again.
I was just commenting on my experience if someone else had the issue,
that the replacement did fix it and the route I was taking for the
future. Then I get a personal attack, it was uncalled for and really
reflects poorly on the attitude of Netgate as a company. I never called
out Netgate or any of the employees there. Only my experience with this
one particular device and its predecessor.
I was commenting on packet corruption that occurred in my initial brand
new unit that the replacement resolved. If you had something to say
about it, I would have liked to hear about it before I went through hell
trying to find out if it was a unit issue or a software issue.
Thanks,
Jonathon
On 9/30/2013 11:23 AM, Jim Thompson wrote:
Netgate sold you a FW-7535 with a CF card and either 1MB or 2MB of ram,
originally.
You changed the ram and installed an SSD, reloaded pfSense, and now you want to
complain that Netgate couldn’t… what, exactly?
There are thousands of FW-75xx systems in the world, happily running pfSense.
The problems we have tend to develop when people assume they
know better about what the machine can support, and start treating it like a
garden-variety PC. It’s not. It shares the Intel architecture, sure, but
it’s an
embedded system, with attendant requirements (mostly environmental) that no PC
would deal with for long.
I actually know that the replacement unit you received was running (“in
service”) between two fiber connections. The one you received was one of the
last remaining 7535s(*), in something like mint condition, which we could lay
our hands on. It was pulled from a live environment, put back through the
factory load process, and shipped to you.
It goes without saying that there was no “packet corruption” evident when it
was last in-service here.
I, for one, would be curious to know if the ‘corruption’ which you accuse
recurs with the original, as-shipped configuration.
Jim
(*) Another choice was to take the 7535 we have running Asterisk (FreePBX), and
refurbish it to factory fresh.
On Sep 29, 2013, at 7:45 AM, [email protected] wrote:
I finally was able to receive an advanced replacement from Netgate a few weeks
ago. I swapped it out leaving my old install intact and the problem disappeared
on the new device. After all the installs with the various Netgate FW models
over the years (not the m1n1wall, those have been awesome but are too outdated
for me to be using on 100meg+ internet), Their reliability has been lacking and
the issues that arise are always hard to diagnose and prove (freezing, no
response situations, corrupting packets). I think I am just going to give up a
few Ethernet ports that I don't end up using anyways and start building my own.
Jonathon
On 8/20/2013 11:08 AM, [email protected] wrote:
I switched out the memory and the SSD, reinstalled pfsense, and after a few
weeks of operation, VPN traffic started corrupting again.
A soft reset doesn't fix it.
A hard reset (by pulling the power cord for a few seconds) does.
I tried contacting Netgate and didn't receive a response.
Does anyone know what could be going on here?
Thanks,
Jonathon
On 7/26/2013 9:04 AM, [email protected] wrote:
Scanned the memory with memtest this morning and scanned the Intel SSD as well,
it's all fine.
I did stumble across something that fixes it though. Pulling the power cord for
a few seconds. The act of removing power from my Netgate FW-7535 caused
everything to start working. I probably soft reset it from the console 10 times
and kept getting corrupted OpenVPN connections until I actually pulled power
from the thing.
I am starting to lean towards something on it's motherboard being defective. I
will switch out the memory and SSD in a few days just to make sure it's not
them.
Thanks,
Jonathon
On 7/25/2013 6:25 PM, Bob Gustafson wrote:
On 07/25/2013 04:59 PM, [email protected] wrote:
The last few months I have been having issues with OpenVPN connections from my road
warriors. It appears that most of the traffic crossing the link is corrupted. I can't use
remote desktop, it always says "because of an error in data encryption, the session
will end". I can't use the company intranet, it always displays the pages corrupted
or doesn't load them at all. What do I mean by corrupted? See how it butchered the page
load of the pfSense web admin interface.
http://imgur.com/3B6EAAT
This doesn't look too bad. I am assuming that you have sliced out the data for
security purposes - or is that the corruption?
All of this obvious data corruption and not a single peep in the logs. Nothing,
nowhere. I have 20 installs and this is the only one that has ever given me an
issue like this. Does anyone have any ideas?
Are you saying 20 installs on different hardware, or 20 installs sequentially
over several months/versions on the same box.
If 20 on separate boxes, I would do a memory test on the failing box.
Bob G
Thanks,
Jonathon
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