If I can add to this question... are support incidents hardware specific? Meaning, if I purchase some hardware with 2 incidences... can I use those on other devices?
-----Original Message----- From: List [mailto:list-boun...@lists.pfsense.org] On Behalf Of Adam Thompson Sent: July-20-15 7:09 PM To: pfSense support and discussion <list@lists.pfsense.org> Subject: [pfSense] SG-4860 vs. support pricing question I see the redundant SG-4860 bundle with shelf is now available on the pfSense store, and I also see that the 2440 and 4860 appear to be shipping now. This is great! (I’m probably still waiting for the 2220, though, since it’s hard to justify anything else when I can’t get anything faster than DSL or Cable in this building.) But I do have one issue/question/comment about the pricing of that bundle: there are still only 2 support incidents bundled. It seems that if I bought two 4860s and tie-wrapped them to my own shelf, I’d wind up paying almost the same amount (maybe $75 more if I had to buy a new shelf) but would get 4 support incidents included with my purchase. Also, the price for a 2-incident support pack is $399, but I can buy a SG-2220 for only $299 and get the same # of support incidents. Have I missed something? Is this intentional? -- -Adam Thompson athom...@athompso.net _______________________________________________ pfSense mailing list https://lists.pfsense.org/mailman/listinfo/list Support the project with Gold! https://pfsense.org/gold _______________________________________________ pfSense mailing list https://lists.pfsense.org/mailman/listinfo/list Support the project with Gold! https://pfsense.org/gold