> Since email is step 1 of a collaborative work environment, those set
on doing that should help them out.

Personally, I'd say that a discussion board/BBS system would be step
one, with file archives and email alerts being step two. 

A really good environment would be standards-based, so you could use
any handy browser or email client, or enjoy the enhanced benefits of
using a unified, properietary (a la /VIEW). Of course to remain
competitive, Palm synchronization will be an absolute requirement.

A RFC 822 compliant BBS would also be an interesting idea. 

-Ted.

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