A major problem with this report is the suggestion that transparency is a sufficient approach to addressing concerns over network management.
J On Fri, Dec 7, 2012 at 2:30 PM, Patrik Wallström <[email protected]> wrote: > Brittiska Consumer Focus har sammanställt en undersökning av konsumenters > uppfattning av operatörers traffic management. Åtminstone summeringen är > intressant att läsa för den oinsatte: > > > http://www.consumerfocus.org.uk/files/2012/11/Lost-on-the-broadband-super-highway.pdf > > "Overall, our research found that consumers > have very limited awareness of the term ‘traffic > management’. Consumers do not understand the > term, find it difficult to access relevant information > and, when they do, struggle to understand it. > The research indicated that without explaining > traffic management and its impact on the user > experience, any information provided is not > meaningful to consumers and is therefore not > taken into consideration. The research found no > difference in perceived transparency between > BSG and non-BSG signatories." > > ... > >
