John,

I would agree that there is little or no value in providing a heading for a
single list. However, we often work on sites that have thousands of pages,
that have at least two levels of navigation menus and sometimes three. There
are often other lists at the top of the page, such as to the Sitemap, A-Z
List, Accessibility Options etc.

These lists are usually styled visually so it is obvious what each list is,
but it can be difficult to differentiate between all these lists when they
are linearised in a non-CSS user agent such as Lynx, Webbie or some mobile
devices. Rather than search for a specific link (assuming you know what you
are looking for), it is easier to scan the page for headings, which most of
these user agents style differently from the list items.

I have to say that my opinion is based mostly on my experience of testing
with mobile devices and Lynx rather than testing with other users, although
some screen reader users have commented positively on the provision of these
headings. When a screen reader user is navigating within a page, they
benefit from having landmarks like this. I have had no adverse comments on
the hidden headings, but they would not have been visible to most of the
users we have tested with.

I really don't understand your objection and certainly don't see it as
'segregation'. We do all kinds of things to benefit specific user groups,
and this is just another.

Steve

-------------------------

Steve,

Is this based on your user-testing feedback (no downside)?  My only concern
is that we're hiding the heading via CSS for the majority of "mainstream"
users, yet leaving it in for "the others" - I find this hard to accept.
This segregation feels like a downside to me...

Who here really has a problem understanding the following:

SUPER-DUPER WEB SITE
 * Home
 * About this Site
 * Frequently Asked Questions
 * Contact Us
 * Site Map

...? I suggest that even the newest beginner, sighted or otherwise, will
quickly and easily grasp both the concept and the function of that list - it
is, after all, the foundation of the web itself - click on those link-words
and that's where you go.  Screen readers in particular will announce each as
a link, whereas un-styled sites/user-agents will also indicate that they are
links (blue underline, etc.).  Do we really need to hit them over the head
harder than that?

As I was thinking about this, it occurred to me that one person who might
also have some insight into this would be Jonathan Chetwynd of Peepo
(http://www.peepo.com/), who has done some extensive and valuable work with
Downs Syndrome users, and has a very clear grasp of users with severely
cognitive impairments.  Yet a check of his site (which is essentially a list
of navigation links) shows that he has not bothered announcing that his list
of navigation links is a list of navigation links. (Even just typing that
out makes it seem kind of redundant).

To be sure, a consistent placement and treatment of site navigation on each
site is important, perhaps even critical.  As Roger's OzWai presentation[1]
alluded to however, even here the "location" of the primary navigation block
was less critical than the consistency - that said it also left me with the
feeling that all things being equal, newer, less experienced users showed a
slight preference for site navigation at the "top" of the document. (And
Roger's testing panel was very small).  With this in mind, and convention
being what it is, it would seem (to me) that for the majority of users, the
initial list of links at the top of any page are used for navigation - we
don't need to keep telling them that (after all, if we include it on the
first page, it will be on *every* page, and I'm sure your non-sighted
userbase have comments about overt verbosity...)

I think at this time we are still very much in the realm of *opinion*, and I
respect that many in the field of web accessibility and web standards are
well meaning, well versed in the "issues", and want to do everything they
can to improve and maximize the user-experience for all; but I also honestly
think we need imperial data and proof that this *is* the best practice
before we start floating it as such - I for one remain skeptical.

JF

[1] If you missed the original link:
http://www.usability.com.au/resources/ozewai2005/




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