I haven't used SCVMM - I will have to investigate that.

Thanks for the tip.

Kurt

On Mon, May 2, 2016 at 4:14 PM, Brian Desmond <br...@briandesmond.com> wrote:
> I think SCVMM + HyperV may have some offline patching capabilities (not 
> certain, though). Detecting in use, just thinking out loud, you can trigger 
> scheduled tasks on startup/shutdown and logon/logoff events (and I bet screen 
> lock/idle maybe). You might be able to leverage that to do some basic 
> accounting.
>
> Thanks,
> Brian Desmond
>
> w – 312.625.1438 | c – 312.731.3132
>
> -----Original Message-----
> From: listsadmin@lists.myitforum.com [mailto:listsadmin@lists.myitforum.com] 
> On Behalf Of Kurt Buff
> Sent: Monday, May 2, 2016 5:02 PM
> To: ntsysadm <ntsys...@lists.myitforum.com>
> Subject: [NTSysADM] Looking for some ideas
>
> All,
>
> $Company has a set of support engineers whose job it is to connect with 
> customer sites which run our product. There are over 50 of these customer 
> sites, and of course we hope to get more.
>
> Our systems at the customer sites are not normally the customers' main set of 
> IT resources, but are usually critical to their operations, so their IT 
> staffs have their own opinions on how to grant access for us to their 
> environments.
>
> Therefore, each site has different requirements for remote access, having a 
> multitude of different VPN units (Sonicwall, Juniper, Cisco,
> etc.) and requirements for different brands of Antivirus installation, and 
> whether or not split tunneling is allowed, etc.
>
> Currently our support engineers are using 3 desktop machines with varied 
> OSes, and using a set of VMs running in VMware player, but not nearly enough 
> of them, so that there are frequent conflicts in the configurations of the 
> VMs, what with different versions of VPN and AV software.
>
> I expect normally no more than 4 or 5 VMs to be in use at a time - and 
> usually only 1 or 2.
>
> My thought currently is to have a set of VMs (one per customer) on a small 
> cluster in a DMZ - our support engineers would be able to access the host, 
> start the required VM, and be on their way.
>
> My solution starts to run into conceptual problems, however, when I think 
> about how to power down VMs that aren't in use, and also how to wake up VMs 
> periodically so that they keep patches and antivirus updates. Are there 
> products our there for a given platform that will detect VMs not in use and 
> shut them down, and that will also wake those not running, to let them get 
> patches and AV updates, then shut them down? I'm platform agnostic - we run 
> both VMware (production) and Hyper-V (DMZ) here, and I don't care which one I 
> implement.
>
> Of course, whatever solution is proposed should detect machines in use, and 
> not shut them down.
>
> Thoughts, input, suggestions?
>
> Thanks,
>
> Kurt
>
>


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