Have you downloaded the Account Lockout Tool from Microsoft.com?

That can give some clues as to where and why an account locks out.

Tony


From: [email protected] [mailto:[email protected]] On 
Behalf Of James Button
Sent: 23 June 2015 15:15
To: [email protected]
Subject: RE: [NTSysADM] User lock out

If your system has a 'max-attempts' - is there some automated process, or even 
someone trying to get into the system using her id -
Logs should (I hope) show failed attempts to login, and - if you're lucky, the 
source device of those attempts .

Me - I'd have given her a new id and put a block on the old one - at least for 
a couple of days of checking.

JimB


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of David McSpadden
Sent: Tuesday, June 23, 2015 3:07 PM
To: '[email protected]'
Subject: [NTSysADM] User lock out

User changed password.
Keeps getting locked out.
Removes email from phone.
Resets password.
Keeps getting locked out.
Logs or events show attempts from the exchange server.
What tool can I use to determine exactly what is causing the bad attempts that 
are locking her out?


David McSpadden
Systems Administrator
Indiana Members Credit Union
P: 317.554.8190 | F: 317.554.8106
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