If the firmware update doesn't solve the problem, it's time to start looking closely at the hardware itself.
Kurt On Wed, Jul 15, 2015 at 9:53 AM, J- P <[email protected]> wrote: > It is WAY out of date, however, since I was VPN'd in and it was 3am, HP > suggested not to update it remotely, > Will do the FW update today. > > As far as PRTG goes it was set to the defaults (guru config) > > > > > >> Date: Wed, 15 Jul 2015 09:37:09 -0700 >> Subject: Re: [NTSysADM] PRTG crashed a switch? >> From: [email protected] >> To: [email protected] > >> >> We use PRTG, and have both HP and Juniper switches, though ours are 24 >> and 48 port devices, not as large as what you're working with. I've >> never seen anything like that. >> >> I suppose it might be possible, depending on what PRTG was set to do, >> and how frequently - I just find it unlikely. >> >> I'd check the firmware on that switch - is it up to date? >> >> Kurt >> >> On Wed, Jul 15, 2015 at 9:29 AM, J- P <[email protected]> wrote: >> > Hi all >> > >> > Went onsite yesterday to check out some network issues, so I fired up >> > PRTG >> > and let it do its thing. >> > Later in the evening when I'm home I VPN into the site and after 12 >> > minutes >> > my vpn drops , I check the public IP internet is up. >> > >> > I call the IT mgr and let him know that I cant authenticate, he goes to >> > the >> > office and tells me the core switch (240 port procurve) is lit up like >> > Christmas tree (all lights flashing), no telnet no ssh no ping reply , >> > he >> > does a physical shutdown , and I'm back in , ten minutes later it drops >> > again this happened 4 times. >> > >> > Finally the last time it remains online, they are telling me that this >> > "has >> > never happened before" (at least that they know of it was late at night) >> > >> > Oh and the logs on the switch only show 2 entries >> > >> > 1. First time installation >> > 2. Warning loss of link on B10 >> > >> > So is it possible that PRTG caused this, or is likley they've never been >> > around that late to realize this? >> > >> >>
