Dell - Internal Use - Confidential I'm guessing that the TPM is still owned (#2 option in the error code) which is causing the issue. You can confirm this by viewing the TPM WMI classes as they have access to the TPM state as well. http://windowsitpro.com/security/checking-status-trusted-platform-module-command-line
Thanks, Warren From: [email protected] [mailto:[email protected]] On Behalf Of Marcum, John Sent: Friday, August 14, 2015 11:31 AM To: '[email protected]' <[email protected]> Subject: [mssms] RE: Dell TPM error during OSD I have the EXACT same problem lately on 2 different Dell laptops! It's driving me insane! You can PXE boot the computer and F8 then run the commands from there and see the real error. In my case it's * Error in Setting the Value. Note: To set TPM - 1. Admin Password must be set , 2. TPM must not be owned and 3. TPM must be deactivated. Command line returned 262 Process completed with exit code 262 From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Kevin Johnston Sent: Friday, August 14, 2015 7:46 AM To: '[email protected]' <[email protected]<mailto:[email protected]>> Subject: [mssms] Dell TPM error during OSD I have a Dell Latitude E7240. I have this one stubborn laptop that refuses to have the TPM activated during my OSD. All other E7240's work fine but this one. In the smsts.log file I see this error: Failed to run the action: Activate TPM. Unknown error (Error:00000106; Source: unknown) My task sequence does the following (with what the command line is): Enable TPM Task: Enable HAPI - x:\CCTK\HAPI\hapint.exe -i -k C-C-T-K -p X:\CCTK\HAPI\ Set temp BIOS password -X:\CCTK\cctk.exe --setuppwd=12345 Enable TPM - x:\CCTK\cctk.exe --tpm=on --valsetuppwd=12345 Remove Temp Password - X:\CCTK\cctk.exe --setuppwd= --valsetuppwd=12345 Restart Activate TPM Task: Enable HAPI - x:\CCTK\HAPI\hapint -i -k C-C-T-K -p X:\CCTK\HAPI\ Set temp BIOS password - X:\CCTK\cctk.exe --setuppwd=12345 Activate TPM - This is where it fails - x:\CCTK\cctk.exe --tpmactivation=activate --valsetuppwd=12345 Remove Temp password - X:\CCTK\cctk.exe --setuppwd= --valsetuppwd=12345 Restart computer This is the first time I have ever had it fail, The Error lookup tool states: Insert the diskette for drive %1. I have attached a stripped version of the log. Thanks, Kevin Johnston ________________________________ Confidentiality Notice: This e-mail is from a law firm and may be protected by the attorney-client or work product privileges. If you have received this message in error, please notify the sender by replying to this e-mail and then delete it from your computer.
