Brian, the work item in UTC. I forwarded to our SCSM team to see if they can investigate for you.
Jay P. Parekh, Director/Partner (708) 297-2854 Office (312) 952-5348 Mobile [email protected] Microsoft VTSP: [email protected] linkedin | twitter | facebook From: [email protected] To: [email protected] Subject: RE: [servman] Last Modified Date Date: Thu, 19 Nov 2015 16:26:17 +0000 Jay, thank you for helping. I have checked the following servers time zone and they are all having the current Pacific time zone · Service Manager Management Server · Service Manager Data Warehouse Server · Service Manager Portal Server · Service Manager SQL Server From: [email protected] [mailto:[email protected]] On Behalf Of Jay Parekh Sent: Thursday, November 19, 2015 8:17 AM To: Tran,Brian; [email protected] Subject: RE: [servman] Last Modified Date Check the time zones on the servers. Seems to be off GMT+8 somewhere. Sent from Mail for Windows 10 From: Tran,Brian Sent: Thursday, November 19, 2015 9:43 AM To: [email protected] Subject: [servman] Last Modified Date Hello, We created an incident on 11/19/2015 @ 6:59 AM The history is showing that the last modified on 11/19/2015 @ 7:10 AM However, on the Work Item screen is displaying a future time instead. 11/19/2015 @ 3:10 PM Can some help please. Thanks This communication, together with any attachments or embedded links, is for the sole use of the intended recipient(s) and may contain information that is confidential or legally protected. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, dissemination, distribution or use of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by return e-mail message and delete the original and all copies of the communication, along with any attachments or embedded links, from your system.
