Having a fun issue, and figured I'd see if anyone else has run into something like it and has a solution. :)
One of our SaaS apps is hosted on AWS, and AWS has the lovely habit of using very short DNS TTLs and changing IPs frequently. Normally not that big a deal. However, it looks like a satellite provider used by a number of our users (HughesNet) has a wonderful little "feature" called DNS Acceleration. This looks to be a local DNS caching server (which ignores the provided TTL) that runs on their modem. This means that the user almost always gets outdated information from DNS for this SaaS app, which prevents them from accessing it. There doesn't appear to be a way in the modem UI to turn off this "feature", and it looks to intercept *all* outbound DNS traffic, so even if I set the client or their router to use a different DNS server it still gets intercepted. Anyone run into this or have a useful contact at HughesNet to sort this out? DAMIEN SOLODOW Senior Systems Engineer 317.447.6033 (office) 317.447.6014 (fax) HARRISON COLLEGE 500 North Meridian St Suite 500 Indianapolis, IN 46204-1213 www.harrison.edu<http://www.harrison.edu/>
