I hope one of you will be able to help with a problem we are having using ISA Server with WSS 3.0.
Background - the business issue * We host WSS 3.0 sites in our Sydney office that are accessed over WAN links from other offices (Canberra, Brisbane, Melbourne). These sites are actually project workspaces in a Project Server 2007 system. * Each site contains a document library and in some cases the documents are quite large (above 5MB). The documents are typically Microsoft office documents (Word, powerpoint, etc.). * Users in the interstate offices are experiencing slow times to open or edit documents from the document library (even during times when WAN usage is low). Our proposed solution * We plan to place an ISA server in each interstate office, which we are hoping will be able to cache the documents from the document library. * We are testing use of an ISA Server (2006) in our Canberra office. The problem we're having * We are finding that when a user opens a document (by left clicking in the document library) the requests instruct the ISA server not to use a cached document, which is causing the ISA server to always redownload the document. When we look in the ISA log, the cache info says: "0x44000005 Request should not be served from the cache. Request includes one of these headers: CACHE-CONTROL:NO-CACHE or PRAGMA:NO-CACHE. Response includes the WWW-AUTHENTICATE header. Response should not be cached." * If we instead download the document in the document library by right clicking the document and selecting "Save Target as", then the ISA server will use its cached document. However users obviously don't normally access documents in this way. Could anyone provide any ideas on what might be happening? Or if you have an alternative solution to increase performance over a WAN, I'd be very interested in that also! Thanks for your time. Chris Scalley Technical Specialist Managed Services T +61 2 9286 2255 [cid:[email protected]] F +61 2 9286 2200 M +61 (0) 400 660 371 E [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]> W www.cdm.com.au<http://www.cdm.com.au/> Communications, Design & Management Pty Limited Level 23, 1 Oxford Street NSW 2010, Darlinghurst ________________________________ "This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it." IMPORTANT NOTICE TO RECIPIENT Computer viruses - It is your responsibility to scan this email and any attachments for viruses and defects and rely on those scans as Communications Design & Management Pty Limited (CDM) does not accept any liability for loss or damage arising from receipt or use of this email or any attachments. Confidentiality - This email and any attachments are intended for the named recipient only and may contain personal information, be it confidential or subject to privilege, none of which are lost or waived because this email may have been sent to you in error. If you are not the named addressee please let CDM know by return email, permanently delete it from your system and destroy all copies and do not use or disclose the contents. Copyright - This email is subject to copyright and no part of it maybe reproduced in any manner without the written permission of the copyright owner. Privacy - Within the jurisdiction of Australian law, personal information in this email must be dealt with in compliance with the Australian Federal Privacy Act 1988. ------------------------------------------------------------------- OzMOSS.com - to unsubscribe from this list, send a message back to the list with 'unsubscribe' as the subject. Powered by mailenable.com
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