Henry,
I'm just heading off to bed, but Brian (dbb) should be waking up soon and will likely be able to help you. If you have irc, I suggest logging onto irc://freenode.net#osgeolive

I suspect the problem is that there is not a step in the Quickstart which says: start the database using the following commands ...

Quickstart is on the web here:
http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html

Source doc is here:
https://svn.osgeo.org/osgeo/livedvd/gisvm/trunk/doc/en/quickstart

On 18/08/11 22:14, Henry Addo wrote:
Hello Cameron,

If the credentials for the database server aren't correct, Ushahidi won't be able to connect to it.

The installer creates these credentials for the mysql server

Database : ushahidi
username : user
password: user
host: localhost

Please confirm on the server if these credentials exist. If they do, then there is something wrong somewhere because I gave the script a try on my local server and I was able to install Ushahidi.

Regards,
Henry

P.S. I have a limited access to internet at the moment that is why it takes a while for me to respond. I'll try my best to check my emails so we can resolve this issue quickly.

On Thu, Aug 18, 2011 at 1:19 AM, Cameron Shorter <[email protected] <mailto:[email protected]>> wrote:

    Henry,
    Are you receiving my emails?

    In the next few days, we only have time for one (maybe 2) builds
    left before we burn the final osgeo-live, and it seems that
    ushahidi will look to users like it doesn't work.

    Can you please:
    1. Confirm that we have got hold of you.
    2. Work with us to find a solution. Either by email, or by talking
    on irc://freenode.net#osgeolive


    On 14/08/2011 9:48 AM, Cameron Shorter wrote:
    Henry,
    I'm having problems while testing Ushahidi on osgeo live. Could
    you please have a look and see what the problem may be.
    Are we missing a step in the quickstart to set up or start a
    database?

    -------- Original Message --------
    Subject:    [OSGeo] #750: ushahidi doesn't connect to DB during
    quickstart setup
    Date:       Sat, 13 Aug 2011 23:46:20 -0000
    From:       OSGeo <[email protected]> <mailto:[email protected]>
    Reply-To:   [email protected] <mailto:[email protected]>
    To:         undisclosed-recipients:;



    #750: ushahidi doesn't connect to DB during quickstart setup
    ----------------------+-----------------------------------------------------
      Reporter:  camerons  |       Owner:  live-demo@…
          Type:  defect    |      Status:  new
      Priority:  normal    |   Milestone:
    Component:  LiveDVD   |    Keywords:  5.0 ushahidi
    ----------------------+-----------------------------------------------------
      Running osgeolive5.0b5,
      I open a clean VM, then open ushahidi application by selecting ushahidi
      from the pull down menu.

      I then start following the steps of the quickstart:
      
http://adhoc.osgeo.osuosl.org/livedvd/docs/en/quickstart/ushahidi_quickstart.html

      Choose “Basic Installation”, “Let’s get started”, and it will prompt you
      for a few details. The database name is “ushahidi”, database user name is
      “user”, the password is also “user”. The database host is “localhost”.
      Then continue.

      I then get the following error:
      "Oops! We couldn't make a connection to the database server with the
      credentials given. Please make sure they are correct."

-- Ticket URL:<https://trac.osgeo.org/osgeo/ticket/750>
    OSGeo<http://www.osgeo.org/>
    OSGeo committee and general foundation issue tracker.


-- Cameron Shorter
    Geospatial Solutions Manager
    Tel: +61 (0)2 8570 5050
    Mob: +61 (0)419 142 254

    Think Globally, Fix Locally
    Geospatial Solutions enhanced with Open Standards and Open Source
    http://www.lisasoft.com




--
Henry!
--
Ushahidi -- Information Collection, Visualization, & Interactive Mapping

http://www.ushahidi.com | http://twitter.com/ushahidi
Ghana: +233243581806
Skype: eyedol25
IRC: eyedol on irc.freenode.net <http://irc.freenode.net> #ushahidi



--
Cameron Shorter
Geospatial Director
Tel: +61 (0)2 8570 5050
Mob: +61 (0)419 142 254

Think Globally, Fix Locally
Geospatial Solutions enhanced with Open Standards and Open Source
http://www.lisasoft.com

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