Cameron,

Agree wholeheartedly, but this is a recurring question coming up from anyone 
interested in trying out (any) Open Source software.  It's also (in my opinion) 
a big piece of the Software sales task.  Are those lines in the overviews 
describing support coming from the support registry?  I know the stuff for 
GeoMoose was handwritten (by me) for example, but that's only pointing at the 
stuff our community knows about, shouldn't a piece of this be brought in from 
the support registry as well and printed out directly in the overview as a 
build process?

Putting out one or two pagers for each software package with some sort of 
Support pointer is pretty much a necessity.  I'm trying to explore a method 
where the information can be maintained in one location while still enabling 
the semi-update printing mechanism.  I assume for example that I could write 
something against this lookup service:

                http://www.osgeo.org/search_profile

to pull information about particular packages,(like GeoMoose) etc:  Is there 
some sort of documentation or would I need to reverse engineer?:

                GeoMoose support = 
http://www.osgeo.org/search_profile?SET=1&MUL_COUNTRY[]=00007&MUL_LANGUAGE[]=00008&MUL_TECH[]=00088<http://www.osgeo.org/search_profile?SET=1&MUL_COUNTRY%5b%5d=00007&MUL_LANGUAGE%5b%5d=00008&MUL_TECH%5b%5d=00088>

Is there some sort of registry to let the service operators know that I'm using 
it in this fashion?  Is there an opportunity here to set up a next gen version? 
 Is there a method to pull from this database a XML feed possibly, for syncing 
purposes??  I bet some of the registrants might not want this though, but who 
knows.

I may be able to secure some funding for some sort of digest output for this 
type of online service, or possibly OSGeo thinks that it's better left up to 
OSGeo to provide (that's where the information was collected after all).  
Either way, I wouldn't be interested in attempting anything in a vacuum unless 
it's a sanctioned process.

Bobb





From: Cameron Shorter [mailto:cameron.shor...@gmail.com]
Sent: Wednesday, September 12, 2012 3:10 PM
To: Basques, Bob (CI-StPaul)
Cc: live-demo@lists.osgeo.org
Subject: Re: [Live-demo] Thoughts on how to include support information on the 
Live DVD

Bob,
I believe we have support questions covered as each Project Overview has a line 
describing support options for that package.
I wouldn't want to replicate this information as it would become a maintenance 
problem to keep the information maintained in 2 locations.

On 13/09/2012 5:06 AM, Basques, Bob (CI-StPaul) wrote:
[cid:image001.gif@01CD9102.3B6C0730]
All,

I've been in a few discussions recently related to describing support options 
for OSGeo  software.

Are there any others with ideas about how to list support options for 
application on the Live DVD (or as a companion piece?)  I know this exists, but 
is it of any use to figure out a method or methods for distilling these type of 
listing down into Application pertinent listings for handouts at conference 
(along with a LiveDVD)?

I would imagine that the listing would likely change at different time indexes 
with respect to the LiveDVD releases.

Thanks

Bobb








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