After doing the same thing for my other half...for the past yr...
There is only one way to get them to comply or do the right thing...
First you must understand that the VA is horribly overloaded and
understaffed. That does not excuse some of thier behavior..
Next you have understand that there are a lot of minority affirmative action
hires that just plain don't give a damn about our vets..

There are several ways to help your step son..the first one is to sit down,
read and understand the regulations they work under.. you can get them on
thier own regs.  Such as a service connected injury takes precidence over a
non service problem..

Next they are scared to death of a senaors or congressmans office getting
involved.
Anne



On Sun, Mar 28, 2010 at 12:50 PM, [email protected] <
[email protected]> wrote:

>
>
> Jan and I just finished up a two-week stay at her son's home in Mississippi
> where Jan spent 9 to 5 each day compiling her son's VA medical records and
> writing a history of her son's service-related spinal injuries, surgeries
> and treatments to get the VA up to speed on the facts and the records they
> "couldn't find".  The VA stonewalled her efforts at every turn.  Records
> were "missing", medical data was wrong, and VA personnel lied on official
> records.
>
> The VA in Biloxi appeared to be focused on reducing costs by reducing
> benefits and caseload.  "Delay, Deny, Hope you go away and Die", seems to
> be their mission statement as many of the disabled vets were heard to say.
> Yet they did find $350 million for new buildings.
>
> Not everyone was a professional bureaucrat, there were some "points of
> light" in her saga, but most seemed to be either stupid or deliberately
> uncooperative.
>
>
> I apologize for the non-boating subject, but I suppose the topic is really:
> "How to get stupid, uncooperative, people to do what they are supposed to
> do."
>
>
> Norm
> S/V Bandersnatch
> Lying Julington Creek FL
>
>
>
>
> > Why they can access my military record without my permission, but can't
> > review their own records, I shall never understand.
>
>
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