On 25/09/2025 18:50, Neil Bothwick via Liverpool wrote:
On Thu, 25 Sep 2025 17:51:28 +0100, Sebastian Arcus via Liverpool wrote:
It started to experience intermittent connection drop-outs, and when
I contacted Starlink to ask them if they had any suggestions for
further troubleshooting, they said they took a look remotely and it
is faulty and it needs replacing. They sent a replacement free of
charge and this one has been retired.
So Elon Musk has access to your internet connection, not ideal :(
Doesn't your internet provider normally have access to your internet
connection in pretty much all cases?
Yes, but they don't have access to or control over my hardware. They did
when I was with Virgin, who once took it upon themselves to reset my
modem to default, which broke my internet access as it would no longer
talk to my router or switch.
I don't know exactly what level of access they have - anything is
possible I guess. Then again, if you use it in dumb modem mode with your
own router and firewall behind it, I suppose they won't really have
access to your own infrastructure. And as it doesn't have a public IP
address, there is no point in opening up firewall ports - so there is
pretty much no settings on it to configure - in modem mode. I kind of
take the view that the satellite modem can be treated as part of the
upstream/provider infrastructure - and I control everything that is
plugged into it and behind it. After all, there will always be various
bits of equipment between you and the internet - and any provider can
mess up settings on their own equipment and end up disconnecting your
connection.
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