> On Fri, Feb 09, 2001 at 03:04:10PM +0000, Neil Ford wrote:
>
> > My first instinct is to put the box in Mailbox as it'll be fairly low
> > usage but with the recent outage to london.rhizo I'm concerned what
> > Mailbox's record is like.
>
> That is the first major outage I've noticed.
They've had minor outages in the past. About a month ago we lost them for
half an hour.
Whenever we've dealt with their technical support team (both for the box
and for ADSL) they've been relatively clued up. This is a good thing and
I can forgive a lot for it. Most ISPs (people on the list excluded) tend
to be clueless when it comes to talking to their clients. Since talking
to bad techical support can take years off of your life this is something
I try to avoid.
Later.
Mark.
--
print "\n",map{my$a="\n"if(length$_>6);' 'x(36-length($_)/2)."$_\n$a"} (
Name => 'Mark Fowler', Title => 'Technology Developer' ,
Firm => 'Profero Ltd', Web => 'http://www.profero.com/' ,
Email => '[EMAIL PROTECTED]', Phone => '+44 (0) 20 7700 9960' )
