agree with u all...

lets share this month KESC bill...
including Faisal's ...


peace!
ZH

On Wed, Oct 22, 2008 at 8:19 AM, sophia Al- khawar <[EMAIL PROTECTED]>wrote:

>  hello Everyone!
>
> I just think yesterday's show was a step towards trying to calm the
> hostility of the consumers, yes its no magic it wont take a day! but if this
> managment is asking for time, we should give them n lets see if they are
> worth it or not! if we can re appoint fallen governements n give them
> chances, then we can try here too! One thing i like about Samaa and Faisal
> are, he offered to help in covering them not only will this keep the us in
> tune to whats happeneing, but it will also give us a chance to make sure
> they are on track as they claim to be! and stay focused!
>
> But i really hope that they go after defaulters and disconnect their
> connections, cause why the hell should i bear the brunt and pay ! cause its
> common sense those who arnt paying the balance is being divided in between
> the ones who are paying the bills! Plus this months bill has been charged
> double the previous months, despite them saying that it wont be done! jahan
> 4000 atta tha wahan 8000 aya hai! which is quite shocking as most of the
> time there is no electricity! well lets see as if they are here for the big
> bucks or actually tryin to change the dynamics and geography of KESC!
>
> Sophia
>
>
> shugu
>
>
> ------------------------------
> Date: Tue, 21 Oct 2008 09:44:16 -0700
> From: [EMAIL PROTECTED]
> Subject: [ankahi:1389] KESC
> To: [EMAIL PROTECTED]
>
>
>   Dear Faisal,
>
> I have few observations / queries regarding KESC:
>
> a. There is a distinct VIP culture at KESC whereby common people like us
> suffer load shedding for hours while VIP places like Governor house, CM
> house, Bilawal House etc are exempt from any load shedding. Why? Why do we
> pay more and suffer load shedding while these VIPs enjoy all privileges?
>
> b. I have personally observed street lights on during the day even on main
> roads / highways. Why do they not cut the supply to those organizations for
> this criminal activity?
>
> c. Our interface with KESC is neither Mr. Naveed nor Mr. Farrukh; our
> interface with KESC is
>
> i) those horrible customer centres which set highest example of customer
> disservice; one feels insulted the way the staff in these centres talk.
> There is never a respite. Since privatization, there has been no improvement
> in these centres / staff; instead it has worsened.
>
> ii) our interface is those telephone lines of centres that NEVER work; you
> keep dialing and they would never connect. It is most frustrating. Again,
> things have worsened since privatization few years ago.
>
> iii) our interface is those vehicles that are seen parked outside the
> customer centres and the staff tells you that no vehicle is available; you
> are forced to make deal with the vehicle driver and coax him into coming to
> your area to fix the problem.
>
> d. Previous private owners did NOTHING to improve the situation and in fact
> everything fell apart yet they were let scot free. Why? this surely gives
> comfort to new owners that they may also fail to deliver and pack off
> without any accountability. I hope this doesnt happen though.
>
> e. New owners have hired an army of highly expensive senior management
> staff; packages have already been published in papers. I cannot criticise it
> since it is a private set up but I only hope that while they get fattest
> packages, they at least deliver. No body will then have any problem.
>
> With regards to their contention that fuel prices increased so they had to
> increase tarriff, pleask ask them that now that oil prices have fallen, what
> have they done? why are they quick to increase price and load customers but
> come up with 1000 excuses when it comes to give relief?
>
> Regards
> Junaid
>
>
> >
>

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