Apparently, though unproven, at 19:23 on Sunday 19 September 2010, piccardi 
did opine thusly:

> Perhaps my experience is quite limited, but  I'm not convinced at all by
> the topic of messaging services.  All my customers are using messaging
> services only from the client side. I never got a request for
> installation or maintenance of a messaging server. So at least this
> argument seems to me quite marginal. I also do not see any usefullness
> (in term of managing these services) for a detailed knowledge of the
> XMPP protocol.


Agreed.

I work for a Tier 1 ISP in my country. You'd think I'd be a prime candidate 
for XMPP server knowledge, or that my users - high-level engineers and 
sysadmins - would be clamouring for me to provide this service. Or that the 
customers would be.

Not so.

We have an internal Jabber server but the vast majority of users use Skype, 
MSN or GTalk. The Jabber server is there for when engineers report network 
outages to the Help Desk and a log is needed that they did so.

Employees of Skype, MSN and Google need to know this stuff but that seems to 
be where it ends. The topic is likely not useful for a 305 exam out there in 
the wild.


-- 
alan dot mckinnon at gmail dot com
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