On Wed, 5 May 2004, Hans Peter Verne wrote:
>
> Excellent :-)
>
> Did it come with a readme.txt or something like that?
>
> Before I install this on our 8150's, I would be happy to know how
> I can _uninstall_ it. Does anybody know? Will a cold reset do that?
>
> If/when I test this out, should I submit the results to HP? How?
>
>
> regards,
>
No readme.txt. No documentation. It's BETA... Use at your own risk...
Don't use in a production environment... blah, blah, blah
At some point in time I had to backout a firmware update. If you just
flash with an older version of the firmware it will replace the more
recent one - at least it did when I tried it. If for some odd reason that
doesn't work and your printer is still in waranty or you have a support
contract like we do, just call HP and have them send you a new firmware
module. If you want to test first to confirm, just DL (if you don't have
one) an older version of *official* firmware and flash a printer that's
running a more recent version. If it works you should be fine. If not,
call HP not me! :)
If you have a support contract with HP I'd recommend contacting them and
starting support case. It may be a good idea to reference the case that I
started to minimize the number of hoops you need to jump thru. If anyone
wants the details about my HP case number, contact me off-list.
I would *strongly* recommend contacting HP directly because the more
people they have complaining about this issue, the more likely they are to
do something usefull about it.
If you don't have a support contract with HP or are just too lazy to sit
in their damn support queue, send me the info and I'll pass it on.
--
mATT
*************************************************************************
A neurotic worries about going crazy, but never will
A psychotic IS crazy, but doesn't worry about it!
....... Don't worry, be happy!!! >:}
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