I see the same pattern in this thread that I've always seen.
Tool builders think the tools will solve the problem, while no one else
is convinced. The reason for this seems to be that there is a third
thing, other than theory or practice, which is a factor: how the
system administrator conceptualizes the problem of configuration
management in his or her own head.

I think one reason for lack of acceptance is that a tool can't do your thinking for you. Configuration management is a practice, not a tool. Tools can help or hinder it. The thought process is what matters, and
that thought process is slow to develop and is not particularly helped
by current tools, that strive to "do things for one" rather than
"educating one" about the impact of one's actions and practices.
In fact, "sophisticated" tools based upon complex thought processes
"of the developer" do a poor job of justifying themselves to the
novice, who sees the extra work as "busywork" without meaning.

I was considering the possibility of inviting one of the staff here to
describe how he thinks about or conceptualizes the problem of
configuration management, but alas, I'm not sure he would have the
time to come...

--
Dr. Alva L. Couch
Associate Professor of Computer Science
Associate Professor of Electrical and Computer Engineering
Tufts University, 161 College Avenue, Medford, MA 02155
Phone: +1 (617) 627-3674
Web: http://www.cs.tufts.edu/~couch
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