Most of us take a phone call for granted. In some places its a desperation.


Srinagar: Outside a guarded government office in Occupied Kashmir´s main city, 
an interminable queue forms every day for a near-priceless opportunity: a 
two-minute phone call to the outside world.

Residents of Srinagar and the Kashmir Valley have been starved of phone and 
internet use for a week as India snuffs out opposition to its military lockdown 
in the Himalayan region.

Only two mobile phones with an outside line are on offer in the deputy 
commissioner´s office, but so desperate are people to contact families in the 
rest of India and overseas that they come from across Srinagar and beyond to 
wait in line.

Under the watchful eye of Indian paramilitaries, the calls and conversations 
are tightly controlled, and simmering frustrations often boil over.

One 56-year-old woman, who had walked miles and was stopped at dozens of 
checkpoints along the way, became embroiled in an argument with security forces 
outside the office after she was turned away.

"They stopped me from entering because they don´t have a female police officer 
to frisk me," the dejected woman, who was hoping to call her two children 
studying abroad, told AFP.

"I am worried about my daughters but they would definitely be more worried 
about us," she said, declining to be named.

In the end, she was left with no choice but to give her childrens´ numbers to a 
stranger in the queue and plead with him to try and contact them.

Silent punishment

India deployed tens of thousands of additional troops to back its move last 
week to strip Muslim-majority Kashmir of its autonomy, and Prime Minister 
Narendra Modi has not indicated how long the communications blackout and 
lockdown will last.

A crippling curfew has been eased ahead of the Eid al-Adha festival on Monday, 
but there is still a massive security presence on the streets.

The government has issued a few hundred satellite phones to police and top 
bureaucrats, while dozens of other officials have mobile and landline numbers 
linked to a private network.

The deputy commissioner´s office began offering its mobile service on Thursday.

Each day, the queue builds up early and jostling starts when an official 
emerges from a poorly lit corridor to take the names and numbers to be called 
in a register.

"We are trying to help people to connect with relatives abroad," the officer 
said on condition of anonymity.

He reads out names of the lucky callers and hands over the mobile phone to each 
one. He also times each call, waving his hands when the 120 seconds are nearly 
up.

Mubashir Hussain´s excitement turned to frustration when his call to a brother 
in the United States went unanswered.

"He must be away from his phone or sleeping. There is a time difference," the 
44-year-old businessman said as he handed back the phone.

Back to the ´stone age´

According to the Software Freedom Law Center, a New Delhi monitoring group, 
there have been dozens of internet shutdowns this year alone.

But the current restrictions -- affecting the mobile network, landlines and 
cable TVs -- are on a different scale.

"We are being literally pushed into stone age. Cutting communication is a 
violation of basic human rights," said Hussain.

Shakeel Ahmad Khan said he had to plead with troops at several checkpoints to 
let him pass so he could try to contact his elderly parents who have been on 
the Hajj pilgrimage in Saudi Arabia since last month.



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