On Tuesday 21 September 2004 14:18, [EMAIL PROTECTED] wrote:
> Kurup
>
> Its wordy but worth all the time spent on it. The guy has some very
> revealing comments that are vital for any forward looking ICT
> professional.

I guess what's becoming clear is that telcos have mostly been 
efficient-driven, rather than customer driven. How can they roll out the 
service to end users in the most efficient manner (for the telco, not the 
customer)?

VoIP, on the otherhand, moves to reverse the concept - VoIP is customer 
focused, making things more efficient for the user. Well, the telco could 
also gain in terms of efficiency by moving their voice packets over an IP 
network, but now they'd get into a squabble from all sorts of small would-be 
telcos, stealing those valuable minutes from which CEO's have been earning 6 
figures +.

This is why telcos will always go screaming and crying to the regulators. 
You'd just better hope your regulators are switched on.

Mark.

>
> Wire
>
> > On Tuesday 21 September 2004 11:44, Paul Bagyenda said thus:
> >> Interesting thoughts
> >> http://www.gigaom.com/2004/09/the_voice_over_i.php
> >
> > If only it was not so wordy!
> >
> > --
> > Kurup
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