oiups... forgot to post this one on the list ... ---------- Forwarded message ---------- From: Ben <[EMAIL PROTECTED]> Date: 1 nov. 2007 19:19 Subject: Re: [LUG] DTU and connexion to the network To: [EMAIL PROTECTED]
excellent, good sense of humor ! :-) maybe that is why I only wear oldfashion strap shoes ? but why are you choosing extreme examples ? i am perfectly aware that like you said "a ton of things can go wrong". i am just astonished that a simple problem like this is not handle by the ISP.. I don't think i am the only one with such a setup and I am also sure that the lightning did not hit my single head only ! all i want AT LEAST is a bit of what i will call a more "professional" reaction after an event like this: => "sorry your router is blown, maybe you can buy a new one BUT we need to protect it by doing this and this ..." and not just a we-don't-care-just-pay reaction => "sorry your router is blown, too bad for you, maybe you can buy a new one, we have good ones !" Regarding the responsibilities, I am not dealing with the telco, but with the ISP as an end user, I just don't care if they leased the lines or installed their own We are paying a service. If this service goes wrong I find normal to protest. 2007/11/1, Mark Tinka < [EMAIL PROTECTED]>: > > On Thursday 01 November 2007 14:52, Ben wrote: > > > the lightning came trough the data line > > to me an ISP should protect their line against such > > event... > > Will you change sneaker brands from Nike to Reebok because > Nike did not tell you tripping over untied shoe laces can > cause you to potentially lose your "pearly-whites"? > > Besides, if you want to be mad at someone, blame the telco; > they own the line. The ISP (and yourself) simply lease it. > > What I'm trying to say is that a ton of things can go wrong. > It's going be very difficult to find an ISP that will issue > you with a comprehensive guide that stipulates each and > every (bad) scenario as they provision their service to > you, i.e., you won't see them print, in their contract with > you, that spreading a burger with some hot sauce on top of > a router would not necessarily increase the router's CPU > speed, but most likely cause a short circuit - if you know > what I mean :-). > > Cheers, > > Mark. > >
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