Governance Out of a Box: ICT4State-Building - African Experiences and Opportunities This report provides insight into the use of ICT in state-building in the context of three African post-conflict countries: Rwanda, Uganda and Ethiopia. In Uganda ICT is being used to improve the population registration system. In Rwanda ICT is being used to enable customers to pay utility bills more...

http://www.cmi.fi/images/stories/publications/reports/ICT4statebuilding.pdf

Worth a read when you look for the big picture.

Victor




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