a very good point describing why apple products seem so natural and
easy to use.

Sent to you by Sanga Maps via Google Reader: Apple’s Secret Weapon:
Consumer Education via Daring Fireball by John Gruber on 5/27/10

Michael Gartenberg on the iPad’s fast start:

The answer is, it took a decade of education and teaching. The key to
Apple’s success is that the company often takes the time to explain
things to the consumer that no other vendor bothers to do. By keeping a
laser focus on key features and introducing them one at a time over a
period of years, Apple taught and evangelized everything the consumer
needed to know to understand the iPad from day one. Without that
foundation, it’s not likely the product would have been nearly the
success it has been.

Agreed.
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