Below is a copy of a note from Richard Flohil (longtime publicity guru
in Canada) posted on the Canadian Maplepost list about that video about
the broken Taylor guitar:
The interesting thing now is how this will play out. In a few days,
this video will have something like a million views, and United
Airlines will be shamed beyond belief; they will look totally
incompetent, hard-assed, and - worse - stupid and dumb and
unresponsive.
I am sure they will offer the guy a new guitar, and a considerable
amount of money, but it will come with a price: No more videos, and
take the existing one down.
My suggestion to the artist who's been fitted up here: Get a new (and
free) guitar or two from Taylor, who must be relishing this attention.
Tell the airline sorry; the video stays up. BUT, as a gesture of
goodwill, tell them you've made your point and you won't write or film
the next two promised efforts - providing they provide you with free
travel for a year. You will not, however, include the song on your next
album, but you WILL sing it loud and proud at every gig. Just as Tom
Paxton still does with his tale of similar treatment at the hands of
the now-vanished Republic Airlines.
Airlines - including Air Canada, famous in Stan's time for their guitar
crusher installed at every airport - MUST learn a couple of lessons
from this. One, their baggage handling procedures are appalling, and
two, their customer service is way the other side of totally abysmal.
Will they learn those lessons? Probably not, but one can hope...
Richard
(flying Air Canada but guitar-less to the Winnipeg Folk Festival
tomorrow...)
Check this out. Surely the lute & theorbo crowd could write one
too...
[1]http://www.youtube.com/watch?v=5YGc4zOqozo
--
To get on or off this list see list information at
[2]http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html
Nancy Carlin Associates
P.O. Box 6499
Concord, CA 94524 USA
phone 925/686-5800 fax 925/680-2582
web site - [3]www.nancycarlinassociates.com
Representing:
FROM WALES - Robin Huw Bowen, Crasdant, Neil & Meg Browning's Never
Mind the Bocs & Carreg Lafar, FROM ENGLAND - The City Waites, Jez
Lowe, & Jez Lowe & The Bad Pennies, FROM SPAIN - La Musgana and now
representing EARLY MUSIC - The Venere Lute Quartet and Paul Beier
Administrator THE LUTE SOCIETY OF AMERICA
web site - [4]http://LuteSocietyofAmerica.org
--
References
1. http://www.youtube.com/watch?v=5YGc4zOqozo
2. http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html
3. http://www.nancycarlinassociates.com/
4. http://lutesocietyofamerica.org/
