I had a similar issue - I ordered a new lute from Canada, and when is was
delivered to me in the U.S.A. I was billed $360 for import duty, even though
lutes are supposed to be duty free if made in Canada.  It seems that there is a 
NAFTA document which must be filled out by the maker.  The maker did fill out 
the document, but UPS lost it.  I faxed a replacement document to UPS and the 
duty was apparently refunded.  I say apparently because UPS actually 
billed the college where I work, so it is possible that if the duty wasn't 
refunded
the charges got lost somewhere.

    Wayne



Begin forwarded message:

> From: Graham Freeman <[email protected]>
> Date: November 1, 2010 9:38:55 AM EDT
> To: [email protected]
> Subject: [LUTE] Thanks, and a Cautionary Tale
> 
>   Dear Collective Wisdom,
>   A few weeks ago, I sent out a message soliciting advice concerning
>   selling my theorbo on the lute list. Many of you replied promptly with
>   some excellent advice, and I'm very grateful. Thank you to everyone who
>   replied. I have sold my beautiful theorbo to a good home where it will
>   be fed well and kept warm.
>   Also, I might impart to you the cautionary tale of its transport. It
>   was sent by UPS from Toronto to New York, and the shipping was prepaid




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