In my opinion no self respecting Luthier should take 8 months to repair
   a cracked soundboard and cracked rib.A  Unless the extent the crack is
   disastrous, they are relatively simple to repair, even if they have to
   remove the top.A

   A

   Bruno

   On Wed, Jun 22, 2011 at 8:19 AM, Edward Mast <[1][email protected]>
   wrote:

     Hello Brent,
     I think David's reply is on the mark. A My sense is that lute makers
     of any skill are generally very busy trying to fill orders for new
     instruments. A While feeling obligated to do repair work on
     instruments they've built, this work is secondary to the new work
     they've contracted for. A As frustrating as it is to be without an
     instrument, I think nothing will be gained by pushing the maker
     about the repairs, though an occasional polite inquiry should be ok.
     A recommendation, though, since you rely on your instrument for
     work; if you can possibly afford it get a second instrument. A There
     are many things that can happen to a lute to make it temporarily
     unplayable. A Having a backup seems prudent.
     Best wishes,
     Ned

   On Jun 22, 2011, at 1:52 AM, David Smith wrote:
   > Hi Brent,
   > I have a little experience in both getting repairs and ordering
   instruments.
   > My experience is that luthiers must juggle many different demands on
   their
   > time and repairs are prioritized amongst all their other demands. One
   year
   > ago I had a bridge on a couple of year old 10 course lute come off. I
   > contacted the luthier and fedex'd the lute to him overnight with the
   > expectation that the repair could be done quickly. It took around 3
   months.
   > It was done beautifully and I love the result. I did not pay for it
   until it
   > was finished. The communication of expectations on the other hand was
   not
   > done cleanly. The luthier is a master builder but not necessarily a
   > fantastic PR person.
   >
   > In the same vain I have an 8 course lute (from a different luthier)
   that was
   > ordered last October with the expectation that it would be available
   > sometime around January. In March I was informed that it was almost
   done and
   > paid the remaining amount. I am still waiting. I have discussed this
   with
   > the luthier and there are many reasons why time does not flow as
   predictably
   > as I would like. This is an internationally recognized luthier with a
   > fantastic reputation for quality and reliability. I have no
   complaints
   > except that I expect production line timing from a craftsman - the
   > expectations do not match and I get to reset my expectations.
   >
   > If your luthier is reputable (which I assume he is) then it will
   happen when
   > it happens. I would love it if communication could be clearer but I
   have not
   > seen that. The response you received from the luthier sounds like
   someone
   > under lots of demands and unable or unwilling to provide time
   estimates.
   > This is one of the joys of owning a work of art (and there are really
   many
   > when you consider the living instrument in yours hands created from
   blocks
   > of wood).
   >
   > So, while I agree that it is getting near time for your repair to be
   done
   > and you are justified in your desire to have more precision in the
   responses
   > it is not surprising to me.
   >
   > I would approach the luthier with understanding of his constraints
   but also
   > continue, on a regular but not bothersome period, to ask for an
   update.
   >
   > I hope my experiences help some.
   >
   > Regards
   > David
   >
   > -----Original Message-----
   > From: [2][email protected]
   [mailto:[3][email protected]] On Behalf
   > Of brentlynk
   > Sent: Tuesday, June 21, 2011 5:15 PM
   > To: [4][email protected]
   > Subject: [LUTE] Lute Repair?
   >
   > Hello,
   >
   > I am new to this list, but I have been playing the 10-course lute for
   a
   > couple decades... :-)
   >
   > I have a problem and I am not sure how to handle it -- I really need
   some
   > advice and guidance from people who know the lute-world better than I
   do (I
   > play, but am pretty much "solo" secondary to geographical
   constraints,
   > LOL...).
   >
   > I sent my lute off to a reputable luthier (who built it about 15
   years
   > ago...) for repairing a cracked soundboard and rib, and I have had
   some
   > difficulty getting it back. It has been five months since I sent it
   in for
   > repairs, and the luthier was paid in advance (over $800) for the
   repairs...
   >
   > But when I last asked about getting it back because, like anybody, I
   want it
   > back, and on top of that, I am missing gigs and losing money, the
   luthier
   > simply
   > responded: "you'll be the first to know when it is finished."
   >
   > Well, that response kind of bothered me because I have been so
   patient and
   > the luthier told me that it would be ready "soon" a couple months
   ago...
   >
   > I realize that everyone is busy, etc...and I want to be a nice guy --
   I
   > certainly don't want to burn any bridges, etc...(which is why I am
   not
   > mentioning names!). But I am just wondering what an acceptable amount
   of
   > time is for getting such a repair done -- if it is 10 months and I am
   > complaining about it at the 5 month mark, I will be TOTALLY ashamed
   of
   > myself!!!!
   >
   > Please, anybody who has had experience with such a situation, I need
   > guidance!
   >
   > Warm regards,
   > Brent
   >
   >
   >
   > To get on or off this list see list information at
   > [5]http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html
   >
   >

   --

   A

   Bruno Cognyl-Fournier

   A

   [6]www.estavel.org

   A

   --

References

   1. mailto:[email protected]
   2. mailto:[email protected]
   3. mailto:[email protected]
   4. mailto:[email protected]
   5. http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html
   6. http://www.estavel.org/

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