On Sun, 12 May 2013 00:15:30 

Mark Trickett wrote, 

>On Fri, 2013-05-10 at 07:30 +1000, [email protected] wrote:
>> Much thanks for both offers of DVD's its much apreciated, although it >>does 
>> raise the difficulty of which kind offer to chose, but I will figure that 
>> out. 

>Whomever, may I request a set of DVD's, I am on a 56K modem. Let me know
>and I will try to sort out blank disks and postage if reasonable. My
>responses may be delayed if my work involves early starts and long days.

If you wish I can send you the drive with iso's on it for copy and return, 
this gets around any problems due to burning errors. I found these to be a 
significant issue on getting such CD/DVD's. I have as yet not been into 
Benalla to organise the iso's as I am due to pick some items on tuesday. 

>> A point I will bring up on service selection, I will not if at all 
>> >>possible 
>> deal with faceless organisations, both internet service providers I deal 
>> with have real people one can talk to. I ___HATE___ organisations which >>go 
>> to great lengths to put there customers at arms length (ie most of them).
>> I have found Virgin's support to be a major breath of fresh air, where 
>> organisations like Telstra apparently could not care less. 

>It would help if all providers would acknowledge that Linux is standards
>compliant at the networking level. I want real support for the
>connection. What I have to do to achieve the result is up to me. I do
>not expect to need to be told how, just what. Currently, Telstra will
>not provide "support" for Linux, including the simple link metrics.

What I have found from working with a number of ISP's is most these days 
contract out all the server side, and it is quite possible most people 
working for them have not got a clue and are just working from "cheat 
sheets" consequently simply do know any better. 

Lindsay
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