On 5 June 2014 21:44, Russell Coker <[email protected]> wrote:

> > They are on windows does a suitable cmd exist?
>
> Try tcptraceroute, if that command doesn't exist then look for an option to
> make traceroute use TCP.  If it's not built in then you should be able to
> download one.


The native Windows traceroute, tracert, uses ICMP packets.  You can
download tracetcp from sourceforge (you'll need to install WinPCap as well).

An alternate could be to use nmap and on Windows particularly zenmap that
gives the user a GUI and when invoked with the --traceroute switch can
produce a nice looking topology map.

Another option might be to get the client to install the Win version of
wireshark and have them capture packets for analysis.


-- 
Colin Fee
[email protected]
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