Hi Glenn, Brenda, Chris, and Others,

Visual voicemail is a feature that is offered by certain cell phone carriers. 
The voicemail messages are downloaded to your iPhone and stored locally  on the 
device.  You access a list of names or telephone numbers (if there's no 
corresponding identification matching caller with number in your contacts) and 
dates, and you can play any of your selections back.

To answer Brenda and Chris's question, there are a few different Mac programs 
that will let you access the visual voicemail.  If Chris picked up his copy of 
Toast Titanium 11.0.4 as part of the Fall MacUpdate bundle in 2011, he might 
have a license to PhoneView, which is one of the apps that can access visual 
voicemail data from either iPhone backups or from the directly connected 
device.  

iExplorer is supposed to work on both Windows and the Mac.  However, someone on 
the viphone list tried to use iExplorer and claimed it was not accessible with 
either JAWS or NVDA.  It's possible that the Mac version of iExplorer is 
accessible.

PhoneView is a Mac-only product that is accessible with VoiceOver.  To save 
visual voicemails from your connected device, in the table of items, interact, 
then select "Voicemail".  VO-J or tab to the table of voicemails and select the 
items you want to copy.  Stop interacting with the table of voicemails and use 
Control+F5 to move to the title bar, navigate to "Copy to iTunes" button and 
VO-Space to send these to iTunes.  They'll appear with the date and time in the 
track name (e.g. "11-7-12 1100 AM Voicemail from <name of sender>") as 128 kbps 
AAC audio files with no artist or album name.  (Find them either by looking for 
a playlist named "Voicemails" or go to your "Recently Added" smart playlist.)  
If you want them in some other format, use iTunes to convert to mp3, etc.

I did find 3 unlabeled buttons with the PhoneView app, when you select entries 
under categories like "Voicemails", "Music", "Podcasts", "Ringtones", or "Voice 
Memos".  These are the buttons at the end of the window for "previous track", 
"play/pause", and "next track" if you review the audio tracks listed in the 
tables.  Everything else seems to be accessible with VoiceOver.  You can even 
access your call logs.  PhoneView can transfer files between your computer and 
your iOS device, or access files from your iOS backup files (if your iPhone is 
not attached to the computer).

PhoneView is an app by Ecamm Network that costs $29.95.  If you only want to 
retrieve files from your last iTunes backup of your device, you might be able 
to use a donationware app named iScavenge:
http://www.iscavenge.info/
I don't know whether this app is accessible with VoiceOver.  It lists that you 
can retrieve Contacts, Messages, Notes, and Photos from the iTunes backp.  It 
might be possible to retrieve visual voicemails.

You can read Christopher Breen's Macworld article, "How to extract voice and 
text messages from an iPhone" (October 8, 2012) for more details about 
PhoneView. (Use Command-Shift-R to read this in Safari reader.)
http://www.macworld.com/article/2011174/how-to-extract-voice-and-text-messages-from-an-iphone.html

There's a free trial download for this app:
http://www.ecamm.com/mac/phoneview/

Jacqui Cheng of Ars Technica did a review of four different apps that can 
transfer voicemail, about the same time as Chris Breen's Macworld article. 
"Hands-on: Four Mac apps to transfer voicemail, other files from your iPhone" 
(October 11, 2012).  She reviewed PhoneView, iExplorer, Touchcopy, and 
iBackupBot. (PhoneView is her top pick, but iBackupBot is the budget contender 
at $19.95.) The shortened link to the URL is:
http://ars.to/RdBoxd
Again, read this in Safari reader with Command-Shift-R.  The article mentions 
that all four products offer free trial demos (with limited functionality), so 
you can try this out for yourself.  I haven't tried any of the trial demos.  

Just by way of explanation, a few times a year, certain apps may be be offered 
for sale as part of a discounted "bundle".  The MacUpdate Promo site generally 
offers such a bundle about 3 times a year.  There are other such sites that 
occasionally run promotions like this.  You might be mainly interested in one 
or two apps.  The offerings can vary a lot from year to year.  Typically, 
they'll offer 9 or 10 apps for a bundle price of around $49.95. I post any 
interesting deals I come across. A number of list members (including me) picked 
up Nisus Writer Pro when it was offered as part of the Maclegion bundle in 
2011.  (This was the year they released their first major version revision in 
several years -- I don't expect this to happen frequently.)  Often, the total 
bundle price can be less than the price of the one or two apps you are most 
interested in.  Anyway, I had a license to PhoneView from a previous bundle 
purchase, so I decided to install it after this discussion came up
 .  It seems to work pretty well.  You can also use it to extract files, 
documents, or recordings that you've created within iPhone apps. It's probably 
not something that I would separately purchase, though it does a very good job 
of giving you direct access to files on your iOS devices.  Certainly, if you 
want to save your visual voicemails, this is a pretty simple way to do so.  

HTH.  Cheers,

Esther

On May 23, 2013, at 3:26 PM, Glenn wrote:

> I don't even know what a visual voice mail is.
> Glenn
> ----- Original Message ----- 
> From: <[email protected]>
> To: "Mac OSX & iOS Accessibility" <[email protected]>
> Sent: Thursday, May 23, 2013 12:09 PM
> Subject: Re: can we save visual voice mails
> 
> 
> It does help, but I am wondering if there is a program that wi let me put 
> the messages on a windows XP computer?
> 
> Thanks,
> 
> Brenda
> 
> malto:[email protected]
> 
> Sent from my iPhone
> 
> On May 19, 2013, at 10:25 PM, Sarah k Alawami <[email protected]> wrote:
> 
>> Yeah. it saves it in I can't remember what format. I'll have to go back 
>> and look, but it is the persons's voice.
>> 
>> Take care and hope that helps.
>> On May 19, 2013, at 8:16 PM, [email protected] wrote:
>> 
>>> Oh, now, that is interesting. But we can't actually save the voice mail
>>> itself in the person's voice?
>>> 
>>> Thanks,
>>> 
>>> Brenda
>>> 
>>> mailto:[email protected]
>>> ----- Original Message ----- 
>>> From: "Sarah k Alawami" <[email protected]>
>>> To: "Mac OSX & iOS Accessibility" <[email protected]>
>>> Sent: Sunday, May 19, 2013 7:41 PM
>>> Subject: Re: can we save visual voice mails
>>> 
>>> 
>>> If you have IBackupBot yes you can. Basically that extracts the voice 
>>> mails
>>> and everything else and makes it human readable. I used this to get the
>>> number of a dentist once. lol!
>>> 
>>> Take care..
>>> On May 19, 2013, at 5:05 PM, Chris Gilland <[email protected]> 
>>> wrote:
>>> 
>>>> Shalom Brenda.
>>>> 
>>>> I don't believe you can, no.  At least not that I am aware of.
>>>> 
>>>> Chris.
>>>> 
>>>> ----- Original Message ----- From: <[email protected]>
>>>> To: "Mac OSX & iOS Accessibility" <[email protected]>
>>>> Sent: Sunday, May 19, 2013 7:52 PM
>>>> Subject: can we save visual voice mails
>>>> 
>>>> 
>>>>> I'm wondering if we can save visual voice mails? I know we can, on the

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