Hi Geoff,

If your mother is anything like another mom I know, she might take the part 
about changing her apple ID a bit too literally and attempt to use "YYY" as her 
new ID. <grin>.

Here's an Apple KB article that gives some more details about what is and is 
not backed up using itunes and icloud.
http://support.apple.com/kb/HT1766

Here's a PCMag article that gives a good step-by-step for migrating from one 
iphone to another. The meat of this article is on the second page.
http://www.pcmag.com/article2/0,2817,2394576,00.asp#fbid=6rJPtBghPDU

HTH,
Bryan

On Nov 12, 2011, at 12:41 PM, Geoff Waaler wrote:

> Greetings all,
> 
> I thought I'd compose an eMail to my Mother that she could have available as 
> we're talking; among other things it took about ten minutes yesterday for her 
> to write down the wi-fi password, which she probably still got wrong, and no 
> doubt it was long ago misplaced in a pile of random papers.  Here's what I've 
> written so far, with a few tiny redaction's of course.
> 
> Quote:
> Perhaps if you print this it will help as we work through it over the phone.
> 
> First, you probably want to change your AppleID to an address where you can 
> receive email.  To do this, start iTunes and you should see a menu at the top 
> called: "store".  Select "view my account" and edit your Apple id so as to 
> change from "XXX" to "YYY".
> 
> Next, attach your old phone -- it should appear under "devices" in iTunes.  
> In the info tab there should be an option to check for updates.  Let it 
> update to version 5.01.
> 
> Next on the old phone go into settings -> iCloud and select contacts, 
> reminders, etc.  After selecting all the items you want brought over to your 
> new phone select "storage and backup" and from there select "backup now".  
> When that completes, you can turn off the old phone by pressing and holding 
> the power button on top for a couple seconds, and when prompted, slide your 
> finger to power off.
> 
> Now you can turn on your new phone, and the setup dialog should be pretty 
> straight forward.  When prompted for your wi-fi password, enter: "ZZZ".
> Unquote
> 
> This is as far as I've gotten.  I assume that the cloud will bring over her 
> contacts, but doubt at this point that I can have her selectively restore 
> from her 3GS in order to recover her apps and folder structure?
> 
> My questions to the list are whether I can simplify the process by 
> eliminating any of the above steps, or if this would be the most painless 
> option, is there a way to migrate her apps and folder structure, or should I 
> just have her redownload everything and plan to organize her folders when I 
> get there?
> 
> TIA for any comments.
> Geoff
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