Yeah you can only ask for a refund once. and that sucks. but there ya go. Look for a contact link if you can and if not sign up for the forums if you can do that.
Good luck. On Dec 17, 2011, at 7:16 PM, Paula Hobley wrote: > Hi there > > I've had a look at the support page, and I can't find a spot where I can > contact the developer. This is all new to me and am still getting my head > around it. Apple refunded my money for another app but told me they would > not be able to do this if applications weren't accessible, but suggested I > contact the developers. > > Thanks for your help. > > Take care > > Paula > > On 18/12/2011, at 12:25 PM, Red.Falcon wrote: > >> Hi Paula! >> First welcome to the list! >> I do believe that you might be able to get money back! >> I think the procedure is to contact the dev! >> And ask if accessibility could be added and if they reply no or something >> like that then you can tell Apple and they should refund your money! >> hth Colin! >> >> On 17 Dec 2011, at 21:41, Paula Hobley wrote: >> >>> Hi there >>> >>> I was wondering, does anybody know if the discover music application is >>> accessible? I love to discover new artists and this looks like a good app >>> but don't want to pay the money if it isn't accessible seeing as Apple >>> doesn't refund your money. >>> >>> Thanks for your help with this. >>> >>> Cheers >>> >>> Paula >>> >>> >>> -----Original Message----- >>> From: mac-access-boun...@mac-access.net >>> [mailto:mac-access-boun...@mac-access.net] On Behalf Of chris hallsworth >>> Sent: Sunday, 18 December 2011 7:51 AM >>> To: Mac OSX & iOS Accessibility >>> Subject: Re: New Member Welcome >>> >>> Welcome to the list! >>> >>> On 17/12/2011 19:39, Gordon, Lynne & Tracy wrote: >>>> Hello everybody >>>> >>>> It is traditional when new members join the Mac Access Dot Net email forum >>> that Gordon and I try to welcome the new member(s) personally. In keeping >>> with that tradition, we are delighted to welcome: >>>> Paula Hobley >>>> to our number. We are gratified by the fact that Mac Access is growing >>> globally. We hope that you will find Mac-Access@mac-access.net a pleasant, >>> friendly and worthwhile place to be. >>>> >>>> In here you will find a wealth of knowledge, and people with a variety of >>> skill levels ranging from the total novice, to the application developers >>> with advanced skills. Then there are those who don't yet own a Mac, but have >>> a keen interest; and those who only use iOS devices but who are keen >>> enthusiasts. We hope you will feel free to post your questions and >>> constructive comment, whatever your skill levels may be. Be assured, there >>> will be none of the ridiculing and flaming which we know takes place in >>> other groups. That kind of behaviour is not tolerated in Mac-Access. >>>> >>>> Anything Mac OS and iOS is on topic for this group. In the case of >>> virtualisation applications such as Fusion and Parallels Desktop, the >>> configuration of the applications themselves, plus the configuration of the >>> virtual machines is on topic. However, the configuration of Windows or any >>> other operating systems within that virtual machine is off topic. The >>> exception to that is if you're using another instance of OSX within the >>> virtual machine. This has always been a bit of a grey area; but we hope this >>> clarifies the position. We should also make clear the fact that Apple's >>> Windows applications are off topic for this group. This is strictly an iOS >>> and Mac OS discussion forum. >>>> >>>> If you have any list-related queries, please do not hesitate to contact >>> either Gordon and myself, (the list owners), at<supp...@mac-access.net>, or >>> one of our very capable assistant list controllers; Anne >>> Robertson,<a...@anarchie.org.uk> or Donal >>> FitzPatrick.,<dfitzpatr...@mac-access.net> and we will be happy to help >>> you. >>>> >>>> Once again Paula, a very warm welcome to the group. We hope you find your >>> membership an enjoyable, instructive and stimulating experience. >>>> >>>> Finally, I would like to add that currently, we are offering all >>> Mac-Access. members the opportunity to purchase the Take Control Of Your Mac >>> publications, published by Tidbits.com, at an 80% discount. >>>> >>>> If you want to know more, please contact the above support address. For a >>> listing of the books available please visit: >>>> http://www.takecontrolbooks.com/catalog >>>> >>>> Lynne >>>> >>>> <--- Mac Access At Mac Access Dot Net ---> >>>> >>>> To reply to this post, please address your message to >>> mac-access@mac-access.net >>>> >>>> You can find an archive of all messages posted to the Mac-Access forum >>> at either the list's own dedicated web archive: >>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>> or at the public Mail Archive: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>>> Subscribe to the list's RSS feed from: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >>>> >>>> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus >>> and worm-free! >>>> >>>> Please remember to update your membership options periodically by visiting >>> the list website at: >>>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>>> >>> <--- Mac Access At Mac Access Dot Net ---> >>> >>> To reply to this post, please address your message to >>> mac-access@mac-access.net >>> >>> You can find an archive of all messages posted to the Mac-Access forum at >>> either the list's own dedicated web archive: >>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>> or at the public Mail Archive: >>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>> Subscribe to the list's RSS feed from: >>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >>> >>> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus >>> and worm-free! >>> >>> Please remember to update your membership options periodically by visiting >>> the list website at: >>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>> >>> <--- Mac Access At Mac Access Dot Net ---> >>> >>> To reply to this post, please address your message to >>> mac-access@mac-access.net >>> >>> You can find an archive of all messages posted to the Mac-Access forum >>> at either the list's own dedicated web archive: >>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>> or at the public Mail Archive: >>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>> Subscribe to the list's RSS feed from: >>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >>> >>> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus >>> and worm-free! >>> >>> Please remember to update your membership options periodically by visiting >>> the list website at: >>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >> >> <--- Mac Access At Mac Access Dot Net ---> >> >> To reply to this post, please address your message to >> mac-access@mac-access.net >> >> You can find an archive of all messages posted to the Mac-Access forum at >> either the list's own dedicated web archive: >> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >> or at the public Mail Archive: >> <http://www.mail-archive.com/mac-access@mac-access.net/>. >> Subscribe to the list's RSS feed from: >> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >> >> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus >> and worm-free! >> >> Please remember to update your membership options periodically by visiting >> the list website at: >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and > worm-free! > > Please remember to update your membership options periodically by visiting > the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>