Thanks a bunch. It's that last, with default
settings, that my son-in-law can mouse to but I
can't seem to navigate to with VoiceOver. I will
try removing and readding the account and see if
it all magically becomes accessible again.
At 02:08 PM 2/24/2012, you wrote:
Hi Ann,
Once you are on the preferences pane for mail
and have selected your account in the table
(steps 1-3 of previous instructions), stop
interacting with the table and navigate with
VO-Right arrow through the tabs for "Account
Information", "Mailbox Behaviors", to the 3rd
tab for "Advanced" and select it with VO-Space (step 4).
5. Continue to navigate with VO-Right arrow to
the fields on the "Advanced tab". Navigate past
the first set of options, which simply specify
that the account is enabled and will be included
when automatically checking for inbox messages,
along with what content you want to keep for
offline viewing (e.g. all messages with
attachments, all messages but no attachments,
only read messages, no messages). The section
you want to edit begins with "Check with your
system administrator before changing any of the advanced options below:"
5a. The first field is a text box for IMAP path
Prefix. (This is blank for my setup).
5b. The next field is a text box for Port,
followed by a checked checkbox for "Use
SSL". This is where you want to change the port setting.
My "Advanced" tab preferences pane may appear
different from yours, because I am using
MobileMe IMAP as my mail server. However, you
should still be able to find a text box with the
Port setting that you can change on the
"Advanced" tab. The 995 value is used for POP
mail configuration using SSL (secure sockets
layer); I use 993 for the corresponding IMAP
configuration with SSL for MobileMe, The "25"
value for the Port setting does not support SSL
(authentication). After the checked check box
for "Use SSL", I have an entry for
"Authentication" with a pop up button (aka as combo box) set to "Password".
I think that the options to select ports were
shown to you when you did the original mail
setup on the "Account Information" tab (1 of 3)
under the "Accounts" pane of your mail
preferences. If you were to add a new mail
account (e.g., by pressing (VO-Space) the "New
account" button that is below the table of
accounts, and that you can navigate to from the
table with VO-Down arrow), the dialog window
would take you through the steps of filling in
the information that is on the "Account
Information" tab (1 of 3), and the "Advanced tab" (3 of 3).
At a guess, because I don't have a POP mail
setup, after you switch to a secured port (995),
you may have to supply an authentication method,
usually a password for your outgoing mail
server, if sending still does no work for you
once you have completed the changes to port
number and closed the preferences window (with
Command-W in step 6). If you need to add this,
you would do so from the "Account Information"
tab of the "Accounts" pane of your mail
preferences. Your preferences in mail should
open (with Command-comma) at your last setting
(e.g., with the "Accounts" pane and "Advanced"
tab selected. The steps you would then take would be:
1. You would simply navigate with VO-Right arrow
to the "Account Information" tab (1 of 3) and
press it (VO-Space), then continue to navigate
to the pop up button for the "Outgoing Mail Server (SMTP)".
2. Press the pop up button for the outgoing mail
server (VO-Space), then arrow down to the menu
option for "Edit SMTP Server ListÂ…" and press return.
3. A dialog window with a table of "Servers"
will appear, that will allow you to select your
server and check that the server being used has
the password field completed. Again, when you
stop interacting with the table after selecting
a server, there will be tabs for "Account
Information" and "Advanced" that you can select
and press (VO-Space). The "Advanced" tab should
have information about the ports, etc. There
will be buttons for "OK" and "Cancel" that will
return you to the "Account Information" tab of
your Mail Preferences "Account" pane.
If my last set of comments after the information
on how to find the text box to set the port on
the "Advanced" tab don't appear relevant, please
just ignore them. They're supplied in case you
need to take further actions, and are just
guesses about what you might need to do. I
think you can also make adjustments to the port
settings and password entries by starting from
the "Account Information" tab and selecting your
Outgoing Mail Server from the pop up menu, then
choosing to "Edit SMTP Server ListÂ…" (the second
set of instructions that start with "1"), but
the detailed instructions would depend on your
specific server configuration. Again, you'd end
up selecting the "Advanced" tab to make your
changes to port number. There is an option with
radio buttons to select either using the default
ports (25, 465, or 587) or to use a custom port
(and fill in the number in the text box).
This is the sort of material that I never
remember, and that the "Take Control" guide
series supplies so well. So I really hope that
they have an update to the volume on Apple Mail in Snow Leopard for Lion.
HTH. Cheers,
Esther
On Feb 24, 2012, at 4:48 AM, Ann Byrne wrote:
> Hi, Esther,
>
> I'm still fighting the mail battle with my
newly acquired Mac mini. In your post below, I
can get through step 4, but in step 5 can't
figure out how to navigate to the settings of
port and so on. It's user ignorance, of course. Can you rescue me???
>
> Thanks for all the help.
>
> Ann
> At 08:02 PM 2/19/2012, you wrote:
>> Hello Anne,
>>
>> I'm not sure how your mail port settings
should be configured, but you can get to this
information through your Mail preferences settings.
>>
>> 1. From Mail, type Command-Comma to bring up your preferences menu
>> 2. Navigate to the "Accounts" button on your
title bar and press it. A quick way to do this
is to use Control-F5 to move to the toolbar
then tab to the "Accounts" button and press
with VO-Space, then tab past the last button to
where you here "Accounts, table"
>> 3. Interact with the table to select the
account you want to work with then stop interacting with the table
>> 4. Navigate (VO-RIght arrow) to the
"Advanced" tab (3 of 3), and select it
(VO-Space). These are the advanced settings
for the account that you selected, whose basic
information was specified on the "Account information" tab (1 of 3).
>> 5. Navigate to the advanced options that
include text boxes for items such as IMPA Path
Prefix and Port number, and make any necessary changes.
>> 6. Close the Preferences window with Command-W when done.
>>
>> One of the very useful guides in the "Take
Control" series of ebooks put out by TidBITS is
the one dealing with Apple Mail. The last
available version is "Take Control of Apple in
Snow Leopard" and there is not yet an update
for Lion. I'd wait for the new version to
appear, then take advantage of the special 80
per cent discount that members of this list
have for purchasing the Take Control
guides. To read more about this, check the
"Breaking News!" link at the main mac-access.net web page:
>> http://www.mac-access.net/
>> These guides have all sorts of information
that I haven't found as easily in other
places. At typical prices to list members of
$2 to $3 per guide, and with permanent access
to the latest revisions and updates for
download in PDF, ePub, etc. formats, I think
these are well worth if if you need more
extensive information on one of these subjects
than you can get from questions on the list.
>>
>> HTH. Cheers,
>>
>> Esther
>>
>> On Feb 19, 2012, at 3:24 PM, Ann Byrne wrote:
>>
>> > On my new/used Mac mini, I can receive
mail, but can't send it. I think the problem
is with the ports. In mail, under accounts,
advanced, I can't find the place to change the
port settings. I found it once, and it said
25, 465, 5, 7, radio button, 1 of 2. the
second was a custom, and I guess that's what I
needed, because instead of 25 it should be
995. But I wanted to double check. And I have
*never, not once, been able to get back to that dialog.
>> >
>> > Can someone tell me please how to get
there??? Or am I barking up the wrong mailbox?
>> >
>> > thanks much,
>> >
>> > Ann
>> >
>>
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